IT Support Engineer - Secure Manufacturing

Vulcan Elements; North Carolina; On-site; USD 45,000 - 60,000; Full time

Job summary

Vulcan Elements is looking for an IT Support Specialist to handle technical assistance across their office and manufacturing facilities. You will ensure high system uptime, support digital infrastructure, and provide Tier 1 and Tier 2 technical support for hardware and software issues.

Ideal candidates have 1+ years of IT support experience, a strong knowledge of Windows systems, and familiarity with cybersecurity frameworks. Join a team focused on national security and economic resiliency.

Qualifications

• 1+ years of experience in IT support or systems administration.
• Strong knowledge of Windows operating systems and basic networking.
• Familiarity with NIST, CMMC cybersecurity frameworks.

Responsibilities

• Provide Tier 1 and Tier 2 technical support for hardware and software issues.
• Execute the IT onboarding and offboarding process.
• Assist in the installation and maintenance of network equipment.

Skills

Technical Proficiency in Windows

Microsoft 365 Administration

Networking knowledge

Problem Solving

Cybersecurity awareness

Education

CompTIA A+ certification

Tools

Ubiquiti UniFi network equipment

Azure Active Directory

SharePoint

Job description

Vulcan Elements is looking for an IT Support Specialist to handle technical assistance across their office and manufacturing facilities. You will ensure high system uptime, support digital infrastructure, and provide Tier 1 and Tier 2 technical support for hardware and software issues.

Ideal candidates have 1+ years of IT support experience, a strong knowledge of Windows systems, and familiarity with cybersecurity frameworks. Join a team focused on national security and economic resiliency.