IT Support Engineer - Onsite with Global Remote Support

AMIT GPS & NAVIGATION LLP; Indiana (PA); On-site; USD 14,400 - 20,800; Full time

Benefits offered by this job

Salary

Accommodations

Air ticket

Insurance

Job summary

AMIT GPS & NAVIGATION LLP in Saudi Arabia seeks an IT Support Engineer to provide desktop and IT infrastructure support for end-users, manage hardware, and ensure printer and peripheral operations.

The role includes remote support for AMIT offices globally, involvement in IT security, governance, and collaboration with local and global IT teams. A 4–5 year background in desktop support and a Bachelor’s degree in IT or CS are required, with relevant certifications preferred.

Qualifications

• Bachelor’s degree in IT or a related field.
• 4–5 years of desktop support experience.
• Experience with IT infrastructure, security and governance.
• Ability to provide remote and on-site support.
• Driving license in Saudi Arabia is an advantage.
• Relevant certifications are preferred.

Responsibilities

• Manage end-user computing, network infrastructure, and on-site IT setups.
• Coordinate hardware procurement, vendor management, and asset lifecycle tracking.
• Oversee LAN/WAN, Wi-Fi deployments, firewalls, and connectivity.
• Ensure high availability and uptime of IT systems.
• Provide technical support for desktop systems, hardware and peripherals, including printer support.
• Deliver remote support or on-field visits to Stores & Warehouse offices.
• Diagnose and resolve hardware and software issues to maintain performance.
• Support ERP and SAP B1 integrations and deployments.
• Coordinate IT security policies and data protection compliance.

Skills

Desktop hardware expertise

Technical support & troubleshooting

Printer hardware maintenance

Remote & on-site support

Problem-solving skills

Adaptability in fast-paced environment

KSA driving license (adv)

Education

Bachelor’s degree in information technology, Computer Science, Information Systems, or a related field

Tools

MCP

Microsoft 365 Certified

CompTIA A+

CompTIA Network+

CCNA

ITIL Foundation

Job description

AMIT GPS & NAVIGATION LLP in Saudi Arabia seeks an IT Support Engineer to provide desktop and IT infrastructure support for end-users, manage hardware, and ensure printer and peripheral operations.

The role includes remote support for AMIT offices globally, involvement in IT security, governance, and collaboration with local and global IT teams. A 4–5 year background in desktop support and a Bachelor’s degree in IT or CS are required, with relevant certifications preferred.