IT Support Engineer I — Azure, 365 & Compliance

ISI; Reston (VA); On-site; USD 75,000 - 82,000; Full time

Benefits offered by this job

Opportunities for professional growth

Collaborative company culture

Job summary

ISI is looking for a proactive Support Engineer I to join our IT team in Reston, Virginia. This role is ideal for individuals eager to grow their skills in IT support, networking, and compliance while ensuring top-notch technical support and system health monitoring. Applicants must have a current or interim security clearance, U.S. citizenship, and 2-4 years of IT support experience.

The position offers a competitive salary range of $75,000-$82,000 along with opportunities for professional growth in a collaborative company culture that values teamwork. Join us to contribute to our commitment to diversity and opportunity in the workplace.

Qualifications

• 2-4 years working in an IT Support Focused role.
• Strong foundational knowledge of Microsoft 365, Azure, and Teams.
• Experience troubleshooting basic hardware & software issues.

Responsibilities

• Provide first-line support for all support requests.
• Perform basic administrative tasks in Azure and ticketing systems.
• Conduct proactive system health checks to maintain operational efficiency.

Skills

Problem-solving

Communication

Time management

Education

CompTIA A+

ITIL 4 Foundation

Microsoft Certified: Microsoft 365 Fundamentals (MS-900)

Tools

Google Workspace

Azure Active Directory

Ticketing systems

Job description

ISI is looking for a proactive Support Engineer I to join our IT team in Reston, Virginia. This role is ideal for individuals eager to grow their skills in IT support, networking, and compliance while ensuring top-notch technical support and system health monitoring. Applicants must have a current or interim security clearance, U.S. citizenship, and 2-4 years of IT support experience.

The position offers a competitive salary range of $75,000-$82,000 along with opportunities for professional growth in a collaborative company culture that values teamwork. Join us to contribute to our commitment to diversity and opportunity in the workplace.