Support Engineer II: IT & Security Compliance (Hybrid)

ISI; Herndon (VA); Hybrid; USD 85,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Flexible hybrid work schedule

Professional growth opportunities

Job summary

ISI is seeking a proactive Support Engineer II in Herndon, Virginia. This role focuses on IT support, networking, and compliance with industry standards, offering a competitive salary between $85,000 and $95,000.

Candidates must have a minimum of 4 to 6 years of experience, relevant certifications, and strong problem-solving skills. ISI values teamwork and offers opportunities for growth in a collaborative environment.

Qualifications

• 4 to 6 years working in an IT Support Focused role.
• Experience troubleshooting basic hardware & software issues.
• Ability to work both independently and collaboratively.

Responsibilities

• Provide first‑line support for all support requests.
• Perform basic administrative tasks in Azure and Google Workspace.
• Diagnose and escalate network issues.

Skills

IT support

Networking

Compliance

Problem-solving

Time management

Education

CompTIA A+

Microsoft Certified: Azure Fundamentals (AZ-900)

Microsoft Certified: Microsoft 365 Fundamentals (MS-900)

Tools

Google Workspace

Microsoft 365

Azure Active Directory

Ticketing systems

Job description

ISI is seeking a proactive Support Engineer II in Herndon, Virginia. This role focuses on IT support, networking, and compliance with industry standards, offering a competitive salary between $85,000 and $95,000.

Candidates must have a minimum of 4 to 6 years of experience, relevant certifications, and strong problem-solving skills. ISI values teamwork and offers opportunities for growth in a collaborative environment.