IT Support Engineer — Desktop, Server & Networking

discoverylandco

United States

On-site

USD 60,000 - 88,000

Full time

6 days ago
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Benefits offered by this job

Medical, Dental, Vision Benefits
401k Contribution
Paid Time Off & Holidays
Professional development

Job summary

Discovery Land Company is seeking an IT Support Engineer to join the Information Technology Department at one of its locations. The role focuses on providing technical assistance to internal users, ensuring smooth operation of desktops, servers, and software across the organization.

The candidate will handle installation, testing, troubleshooting, and support for both local and remote users, with opportunities to grow within the IT infrastructure and project management areas.

Qualifications

  • Requires a Bachelor’s degree or equivalent IT experience.
  • Proven experience in IT support, troubleshooting, and maintenance.
  • Strong knowledge of Windows and macOS operating systems.
  • Familiarity with Microsoft Office and business apps.
  • Excellent problem-solving and communication skills.
  • Industry certifications are a plus.

Responsibilities

  • Provide technical assistance to internal users across desktops, servers, and networks.
  • Install, test, and maintain computer systems and peripherals.
  • Diagnose complex problems with software, hardware, and networks.
  • Support remote users and troubleshoot via phone or remote access.
  • Coordinate with IT Director on advancing infrastructure and projects.

Skills

IT support
Troubleshooting
Windows/macOS
Office 365
Customer service
Certifications (A+/MCDST)

Education

Bachelor's degree in IT/CS

Tools

Microsoft Office Suite
Remote support tools

Job description

Discovery Land Company is seeking an IT Support Engineer to join the Information Technology Department at one of its locations. The role focuses on providing technical assistance to internal users, ensuring smooth operation of desktops, servers, and software across the organization.

The candidate will handle installation, testing, troubleshooting, and support for both local and remote users, with opportunities to grow within the IT infrastructure and project management areas.

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