IT Support and Systems Administration

Accord Asset Partners; San Diego (CA); On-site; USD 55,000 - 90,000; Full time

Job summary

Accord Asset Partners in San Diego, CA, is seeking a full-time on-site IT Support and Systems Administrator to deliver day-to-day technical support for desktops, peripherals, and standard business applications. You will diagnose issues, manage user accounts and access permissions, monitor system performance, and apply updates and patches.

Collaboration with internal teams and external vendors ensures secure, reliable IT operations.

Qualifications

• Strong technical support and help desk skills to resolve user issues.
• Solid troubleshooting abilities for hardware, software, and connectivity.
• Experience with desktop computers and peripherals in a business setting.
• Foundational IT knowledge: operating systems, networks, and security best practices.
• Experience with user account administration (Active Directory or similar) and updates.
• Certifications such as CompTIA A+ or Network+ are a plus, and healthcare/financial services experience is a bonus.

Responsibilities

• Provide day-to-day technical support for desktops, peripherals, and standard business applications.
• Diagnose and resolve hardware and software issues.
• Manage user accounts, access permissions, and basic network configurations.
• Monitor system performance and apply updates and patches.
• Respond to help desk requests and document solutions.
• Maintain organized inventory of equipment and licenses.
• Collaborate with internal teams and external vendors to ensure secure, reliable IT operations.

Tools

Active Directory

Server management

Cloud services

Windows OS

Job description

Company Description

Accord Asset Partners is a San Diego, CA-based private equity firm that partners with management teams and founders to drive value creation and transformative growth. The firm focuses on control-oriented investments in the healthcare sector, working closely with portfolio companies to streamline operations and enhance performance. Accord provides tactical, innovative, hands‑on support across its investments, aiming to build stronger, more efficient organizations. The firm is committed to collaborating with passionate operators who are focused on creating a better future and lasting impact.

Role Description

This full-time, on-site IT Support and Systems Administration role is based in San Diego, CA. The position is responsible for providing day-to-day technical support for desktop computers, peripherals, and standard business applications, including diagnosing and resolving hardware and software issues. The role includes managing user accounts, access permissions, and basic network configurations, as well as monitoring system performance and applying updates and patches. The individual will respond to help desk requests, document solutions, and maintain an organized inventory of equipment and licenses. The role also involves collaborating with internal teams and external vendors to ensure secure, reliable, and efficient IT operations across the firm.

Qualifications

• Candidates should possess strong Technical Support and Help Desk Support skills for resolving user issues and service requests.
• Candidates should possess solid Troubleshooting abilities for diagnosing hardware, software, and connectivity problems.
• Candidates should possess experience with Desktop Computers and related peripherals in a business environment.
• Candidates should possess foundational Information Technology knowledge, including operating systems, networks, and security best practices.
• Experience with user account administration (e.g., Active Directory or similar), system updates, and basic server or cloud services is beneficial.
• Strong communication skills, customer-focused mindset, and the ability to work independently and collaboratively on-site are required.
• Relevant certifications (e.g., CompTIA A+, Network+, or similar) and experience in financial services or healthcare-related environments are a plus.