IT Support Analyst – End-User Systems (Secret Clearance)

DNI (Delaware Nation Industries); Patterson (OH); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Covers 100% of employee benefit premiums

Matching 401K

Short- and Long-Term Disability

Pet Insurance

Professional Development/Education Reimbursement

Parking and Transit Benefits

Job summary

A support services provider at Wright Patterson Air Force Base is seeking IT support personnel to provide end-user support on Windows desktops, laptops, and tablets. The role requires 2+ years of experience, an active Secret clearance, and a Security+ certification. This position offers extensive benefits, including full coverage of employee premiums for health insurance, a matching 401K, and professional development reimbursement.

Qualifications

• 2+ years of relevant experience.
• Active Secret clearance (or higher).
• Active Security+ (or 8570 equivalent).

Responsibilities

• Provides end-user support of Windows desktops, laptops, and tablets.
• Installs and configures Windows OS images, applications, and system tools.
• Deploys IT components to user locations.

Skills

End-user support of Windows desktops, laptops, and tablets

Troubleshooting general IT system issues

Strong problem-solving skills

Linux and/or MacOS experience

Tools

Remedy

ServiceNow

Job description

A support services provider at Wright Patterson Air Force Base is seeking IT support personnel to provide end-user support on Windows desktops, laptops, and tablets. The role requires 2+ years of experience, an active Secret clearance, and a Security+ certification. This position offers extensive benefits, including full coverage of employee premiums for health insurance, a matching 401K, and professional development reimbursement.