IT Support Aide (College Student)

City of New York; New York (NY); On-site; USD 28,000 - 41,000; Part time

Job summary

The New York City Department of Youth and Community Development (DYCD) is seeking a College Aide to support IT applications and end-user services within a citywide environment.

Under the supervision of the IT Application Support Director, you will diagnose problems, propose solutions, and respond to inquiries in a timely manner as you progress through Assignment Levels I–III. This on-site, part-time role offers exposure to government IT operations in New York.

Qualifications

• Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.
• Matriculation at an accredited college or graduate school with 9 semester credits in IT, computer science, MIS, data processing or related field.
• Matriculation at an accredited college or graduate school with 9 semester credits in IT-related area; assignments through Technology Steering Committee.

Responsibilities

• Provide end-user IT application support and diagnose problems.
• Offer solutions and respond to inquiries in a timely manner.
• Support IT applications under supervision of the Director of IT Application Support.

Skills

College student

IT related study

IT project experience

Education

College student

IT related study

IT project experience

Job description

The New York City Department of Youth and Community Development (DYCD) is seeking a College Aide to support IT applications and end-user services within a citywide environment.

Under the supervision of the IT Application Support Director, you will diagnose problems, propose solutions, and respond to inquiries in a timely manner as you progress through Assignment Levels I–III. This on-site, part-time role offers exposure to government IT operations in New York.