IT SUPERVISOR

Port of New Orleans; New Orleans (LA); On-site; USD 120,000 - 160,000; Full time

Job summary

The Port of New Orleans is seeking an experienced IT leader to drive enterprise technology operations, mentor a high-performing team, and deliver innovative technology solutions that advance the Port's mission and support operational excellence.

Lead enterprise IT operations, governance, and project delivery, while managing vendor relationships and aligning technology with strategic business goals to provide secure and scalable services.

Qualifications

• Requires extensive IT leadership experience and strategic oversight.
• Experience leading enterprise IT operations, governance, and budgets.
• Strong collaboration with business leaders and vendors to deliver IT solutions.

Responsibilities

• Lead and develop a high-performing IT team with strategic direction.
• Oversee enterprise applications, IT support, service desk, and security.
• Align IT investments with organizational goals and ensure reliable, scalable services.

Skills

Leadership

Mentoring

Vendor management

Strategic planning

Customer-focused IT services

Education

Bachelor’s degree in Information Technology

Master’s degree in Information Technology

Associate’s degree in Information Technology

Six years IT experience

Bachelor’s degree + 24 IT hours + 3 years experience

Job description

At the Port of New Orleans, our mission is to drive economic prosperity throughout our tri-parish jurisdiction: Jefferson, Orleans and St. Bernard. We collaborate with state and local partners to ensure that we can continue to be a vital link to the world for businesses and consumers throughout Louisiana and beyond. Port NOLA is seeking an experienced IT professional to lead enterprise technology operations, develop and mentor a high-performing team, and deliver innovative technology solutions that advance the Port's mission and support operational excellence.

Internal Opportunity:

This position is open exclusively to current Permanent Classified employees of the Port of New Orleans.

Minimum Qualifications

• Six years of experience in information technology
• OR Six years of full-time work experience in any field plus four years of experience in information technology
• OR An associate's degree in information technology plus four years of experience in information technology
• OR A bachelor’s degree plus four years of experience in information technology
• OR A bachelor’s degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus three years of experience in information technology
• OR A master’s degree plus three years of experience in information technology

Job Duties

• Lead and develop a high-performing IT team by providing strategic leadership, coaching, performance management, and oversight of enterprise applications, IT support, service desk operations, information security, and technology initiatives.
• Drive enterprise IT operations and project delivery by leading complex technology projects, improving business processes, managing vendor relationships, establishing service standards and KPIs, and ensuring exceptional customer-focused IT services.
• Shape technology strategy and innovation by aligning IT solutions with organizational goals, managing technology investments and budgets, modernizing systems, strengthening governance, and partnering with business leaders to deliver reliable, secure, and scalable technology services.