IT Supervisor

Seksun Texas Inc.; Irving (TX); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Job summary

Seksun Texas Inc. in Irving, TX seeks an IT Supervisor to safeguard the plant's digital ecosystem, ensure up to 100% uptime for MES, AOI, and traceability, and align hardware, software, network, and production equipment across the facility.

The ideal candidate will communicate in Chinese, manage SAP locally, support OA and corporate operations, oversee security, backups, and continuity, and collaborate with vendors and end users on a 24/7 manufacturing floor.

Qualifications

• Bachelor's degree in computer-related majors with at least two years of work experience.
• Proficient in Windows software and hardware desktop maintenance; ability to guide users in mainstream software/hardware.
• Experience with firewalls and switches (Fortinet, Cisco), Windows Server, and SQL Server.
• Strong communication skills, rigorous and agile thinking, and teamwork.
• Comfort on an active manufacturing/assembly floor and flexibility for off-hours on-call maintenance.
• Several years of SAP support experience.

Responsibilities

• Oversee MES, traceability, and data logging to meet automotive safety standards.
• Support AOI systems and in-house equipment, ensuring communication with central database.
• Manage local SAP instance for inventory, production, and shipping modules.

Skills

Strong communication

Bilingual English/Chinese

Teamwork

On-site manufacturing floor experience

SAP support experience

Education

Bachelor's degree in computer-related majors

Tools

Windows Desktop

Fortinet

Cisco

SQL Server

Windows Server

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off

The IT Supervisor is responsible for the health, security, and continuous improvement of the plant’s entire digital ecosystem. This role ensures up to 100% uptime for production‑critical systems—including AOI, MES, and Full Traceability—while supporting both corporate office operations (OA, SAP, etc.) and the assembly floor. Serving as the primary guardian of data integrity, this position bridges the gap between hardware, software, network infrastructure, and physical production equipment.

This position requires the candidate to be able to communicate in Chinese.

1. Production, Industrial Systems & SAP Support

• MES & Traceability: Oversee the Manufacturing Execution System (MES) and ensure up to 100% data logging for part traceability, aligning with strict automotive safety standards.
• Shop Floor Integration: Support Automated Optical Inspection (AOI) systems and in-house developed equipment, ensuring seamless communication between physical production tools and the central database.
• ERP Management: Support and manage the local instance of SAP, ensuring modules for inventory, production, and shipping are synchronized, functional, and fully optimized.

2. Infrastructure, Networking & Information Security

• Network Architecture: Plan, map, and maintain the company's network architecture (including drawing network topology diagrams and guiding the construction of low-voltage/weak-current systems).
• Connectivity: Ensure robust, plant-wide Wi-Fi and hardwired connectivity to support handheld scanners, tablets, and PLC communications.
• Server & Hardware Health: Maintain physical and virtual server environments, ensuring proper cooling, power redundancy, and hardware health.
• Security & Continuity: Implement rigorous data backup protocols, disaster recovery plans, and network security measures to mitigate the risk of ransomware or data loss.

3. Facilities Security & Office Automation (OA)

• Access & Surveillance: Manage daily monitoring and 24/7 data retention for facility security systems, including CCTV cameras, video conferencing, and entrance guard/access control systems.
• Collaboration Tools: Lead helpdesk support for Office Automation (OA) systems, including corporate email, telephone systems, document management, WeChat, WeCom, and other collaboration tools.
• End-User Support: Oversee the setup, daily maintenance, and troubleshooting of desktop computer hardware and software to ensure uninterrupted daily office operations.

4. Vendor, Asset & Data Management

• Asset Management: Maintain strict inventory control and licensing management for all IT hardware, software, and corporate computer assets.
• Reporting: Generate, automate, and analyze production reports, downtime logs, and quality metrics to support leadership decision-making.
• Vendor Relations: Manage relationships, service level agreements (SLAs), and support contracts with ISPs, software providers, and hardware vendors.

Job Requirements

• Bachelor's degree in computer‑related majors, with two years of work experience, and good proficiency in English/Chinese;
• Proficient in Windows software and hardware desktop maintenance, able to guide users in using mainstream software and hardware;
• Proficient in daily management of firewalls & switches (Fortinet & Cisco), WinSRV & Domain Admin, SQL Server;
• Strong communication skills and good language expression abilities, rigorous and agile thinking, and a spirit of teamwork;
• Must be comfortable working on an active manufacturing/assembly floor, which may require standing, walking across the plant, and working around machinery;
• Flexibility to occasionally support off-hours, on‑call maintenance windows, or emergencies to ensure continuous plant operations;
• Several Years of SAP support experience.