IT Professional

Titan Production Equipment, LLC; Town of Texas, Northern (WI, KY); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical benefits available on day one

10 paid holidays

3 paid personal days

Great working environment

Job summary

Titan Production Equipment, LLC is seeking an IT Professional to support and maintain manufacturing IT infrastructure across office and shop floor environments.

The role focuses on reliable connectivity, system security, and production uptime with hands-on support for ERP/MRP, MES, and OT systems. Collaboration with vendors and ongoing system improvements are essential.

Qualifications

• Formal IT education or equivalent experience in manufacturing IT.
• Experience supporting ERP/MES and production systems.
• Security and backup best practices in OT environments.

Responsibilities

• Provide technical support for office and production floor hardware, software, and network systems.
• Maintain and support ERP/MRP systems used for manufacturing operations.
• Troubleshoot connectivity issues impacting CNC machines and PLC interfaces.
• Support shop floor workstations, barcode systems, label printers, and timekeeping systems.
• Manage user access across production and administrative systems.
• Monitor network performance to minimize disruption.
• Assist with cybersecurity for operational technology.
• Maintain backups, disaster recovery, and system documentation.
• Coordinate with vendors and assist with new system implementations.

Skills

Networking fundamentals

ERP support

Windows Environments

Microsoft 365

MES experience

Industrial cybersecurity

Backup and DR planning

Education

Associate’s or Bachelor's degree in IT/CS

Tools

Global Shop ERP

Epicor ERP

SAP

Oracle

Job description

• Medical benefits available on day one (1) of your employment
• 10 paid holidays
• 3 paid personal days
• Great working environment

Position Summary

The IT Professional supports and maintains the technology infrastructure that drives manufacturing operations. This role ensures reliable network connectivity, system security, and production system uptime across office and shop floor environments. The ideal candidate understands the urgency of production operations and can troubleshoot issues quickly to minimize downtime.

Job Description

• Provide technical support for office and production floor hardware, software, and network systems
• Maintain and support ERP/MRP systems used for manufacturing operations
• Troubleshoot connectivity issues impacting CNC machines, PLC interfaces, scanners, and production equipment
• Support shop floor workstations, barcode systems, label printers, and timekeeping systems
• Manage user access and permissions across production and administrative systems
• Monitor network performance to ensure minimal disruption to operations
• Assist with cybersecurity efforts, particularly as it relates to operational technology (OT)
• Maintain backups, disaster recovery procedures, and system documentation
• Coordinate with vendors supporting manufacturing software and equipment systems
• Assist with implementation of new systems, automation tools, and process improvements

Preferred Education and Experience

• Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)

2+ years of IT experience, preferably in a manufacturing or industrial environment

• Working knowledge of ERP systems (e.g., Global Shop, Epicor, SAP, Oracle, etc.)
• Understanding of networking fundamentals (switches, firewalls, VLANs)
• Experience supporting Windows Environments and Microsoft 365
• Experience supporting manufacturing execution systems (MES)
• Basic understanding of PLC or industrial automation environments
• Knowledge of cybersecurity best practices in industrial settings

Physical Strain

• Must be able to work in a fast-paced environment under pressure
• Must be able to lift up to 30lbs

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.