IT Strategy Manager

CRC Group; Richmond (VA); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

AD&D insurance

401(k) match

Paid time off

Holidays

New parent leave

RSU eligibility

Deferred comp

Job summary

CRC Group seeks a transformative leader to shape enterprise technology strategy and translate business objectives into a multi-year roadmap. You will drive strategic planning, governance, and investment decisions across Enterprise Technology & Operations, partnering with senior leaders to deliver measurable business value.

Responsibilities include developing the technology strategy, coordinating with Finance on business cases, and delivering board-ready dashboards while mentoring analysts and

Qualifications

• Bachelor's or Master's degree in Business Administration, Computer Science, Information Technology, Finance, or related field.
• 7+ years experience in technology strategy, IT portfolio management, or related fields, with leadership experience.
• Proven experience leading strategic planning for large technology portfolios.
• Strong understanding of operating models, SDLC, and cost/benefit analyses.
• Experience building business cases and managing technology financials.

Responsibilities

• Define, document, and maintain multi-year enterprise technology strategy and roadmap.
• Lead annual and quarterly planning, demand intake, portfolio prioritization, and investment approval processes.
• Partner with Finance to build business cases and model CapEx/OpEx and EBITDA impacts.
• Develop board-ready strategy materials, dashboards, and metrics for senior leadership.
• Collaborate across Product, Engineering, Infrastructure, Security and external stakeholders.
• Analyze industry trends and translate findings into recommendations.
• Support supplier evaluation, sourcing strategy, and vendor rationalization.
• Establish standards and templates for strategic planning and reporting.
• Lead and mentor analysts and teammates in a culture of excellence.

Skills

Strategic thinking

Executive communication

Analytical skills

Process development

Attention to detail

Collaboration

Continuous improvement

Education

Bachelor's or Master's in related field

Tools

Microsoft Office

Power BI

ServiceNow

Azure DevOps

Planview

Job description

Regular or Temporary:

Regular

Language Fluency:

English (Required)

Work Shift:

1st Shift (United States of America)

Please review the following job description:

In this role, you will shape and drive the enterprise technology strategy, translating business objectives into an actionable technology roadmap. You will lead strategic planning cycles, portfolio prioritization, and investment governance across Enterprise Technology & Operations, partnering with senior leaders to ensure technology investments deliver measurable business value. Your leadership will be critical in aligning strategy, financials, and execution across the technology organization.

Key Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Technology Strategy Development: Define, document, and maintain the multi-year enterprise technology strategy and roadmap, ensuring alignment with corporate growth, M&A, and operating model objectives.
• Strategic Planning & Governance: Lead annual and quarterly planning cycles, including demand intake, portfolio prioritization, capacity alignment, and investment approval processes.
• Financial Analysis & Value Realization: Partner with Finance to build business cases, model CapEx/OpEx and EBITDA versus non-EBITDA impacts, and track realized benefits against committed cost savings and productivity targets.
• Executive Reporting: Develop, maintain, and deliver board-ready strategy materials, portfolio dashboards, and operational metrics that support decision-making by senior technology and business leadership.
• Stakeholder Collaboration: Collaborate with Product Management, Engineering, Infrastructure, Security, and external stakeholders (Finance, Accounts Payable, Procurement, and key vendors) to align strategy with delivery capability.
• Market & Technology Insight: Analyze industry, competitive, and emerging technology trends (including AI and automation) and translate findings into recommendations and optimization opportunities.
• Vendor & Sourcing Strategy: Support supplier evaluation, sourcing strategy, and vendor rationalization efforts, providing analysis that informs partner selection and contract decisions.
• Standards & Best Practices: Establish and maintain standards, templates, and best practices for strategic planning, business case development, and portfolio reporting.
• Team Leadership & Management: Lead, mentor, and manage (directly or indirectly) analysts and program teammates, fostering a culture of excellence and continuous improvement.

Education and Experience

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s or Master’s degree in Business Administration, Computer Science, Information Technology, Finance, or a related field.
• Minimum of 7 years of experience in technology strategy, IT portfolio management, management consulting, or business analysis, with at least 3 years in a leadership or managerial role.
• Proven experience leading strategic planning and prioritization for large, complex technology portfolios.
• Strong understanding of technology operating models, software development methodologies, and the Software Development Lifecycle (SDLC).
• Demonstrated experience building business cases and managing technology financials, including cost savings tracking and benefit realization.
• Demonstrated ability to develop and implement processes and procedures.

Functional Skills

• Strategic Thinking: Ability to think strategically and connect enterprise objectives to technology investment decisions.
• Executive Communication: Excellent communication and interpersonal skills, capable of influencing and presenting to stakeholders at all levels, including executive leadership.
• Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret complex financial and operational data and provide actionable insights to leadership.
• Process Development: Expertise in developing and implementing processes and procedures to enhance efficiency and consistency.
• Attention to Detail: High level of attention to detail to ensure accuracy and quality in analysis, reporting, and documentation.
• Collaboration: Strong collaboration skills, with the ability to work effectively with cross-functional teams and foster a team-oriented environment.
• Continuous Improvement: Passionate about continuous improvement, with a proactive approach to identifying opportunities for optimization and innovation.

Technical Skills

• Expert user of Microsoft Office Suite; especially Excel and PowerPoint
• Strong Power BI skills and/or other data visualization tools
• Working knowledge of portfolio and work management platforms (e.g., ServiceNow, Azure DevOps, Planview, or similar)
• Familiarity with cloud economics and FinOps concepts

General Description of Available Benefits for Eligible Employees of CRC Group:

At CRC Group, we’re committed to supporting every aspect of teammates’ well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock unitsand/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.

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