IT Strategy & Product Management Sr. Analyst

CRC Group; Charlotte (NC); On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

401(k) with company match

Paid time off

Disability insurance

Job summary

CRC Group seeks an experienced analyst to synthesize Board-ready materials and support IT strategy and AI adoption. You will craft executive communications, dashboards, and vendor analyses, collaborating with senior leaders to drive clarity and operational excellence.

Ideal candidates bring 5+ years in operations or strategy, strong AI fluency, and advanced PowerPoint, Excel, and Word skills to produce polished, executive-level outputs across rapid, high-visibility initiatives.

Qualifications

• Bachelor’s degree required.
• 5+ years of experience in business operations, strategy, consulting, communications, or IT, including executive communications and Board-level materials.

Responsibilities

• Prepare executive-ready materials for Board, CIO updates, and leadership using PowerPoint, Excel, Word, and AI tools.
• Maintain portfolio scorecards and dashboards, consolidating inputs from Product Managers into executive views.
• Support vendor and market analyses, RFI/RFP processes, and draft recommendation memos.
• Apply AI tools daily to synthesis, drafting, and analysis work; share techniques and build reusable prompts.

Skills

AI fluency

Executive communications

Content development

Analytical thinking

Program & project coordination

Stakeholder management

Attention to detail

Ambiguity tolerance

Self-motivated & collaborative

PowerPoint proficiency

Education

Bachelor’s degree (required)

Tools

PowerPoint

Excel

Word

ChatGPT

Copilot

Claude

Job description

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st Shift (United States of America)

Please review the following job description:

This role sits within the IT Strategy & Product Management team and produces clear, concise, executive-level materials while supporting operational consistency across the function. It is a synthesis-and-communications role - preparing deliverables for the Board, CIO, and leadership team, supporting vendor analysis and scorecards, and applying AI tools creatively across the work. The analyst supports CRC’s broader AI adoption effort by modeling strong AI fluency in their own work and helping the team do the same. The ideal candidate is an early adopter of AI, a curious and creative thinker about how to apply AI to everyday work, and an evangelist who enjoys sharing techniques with peers.

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won’t receive a response).

Key Responsibilities

• Executive Communications & Content - Prepare executive-ready materials including Board content, CIO updates, all-hands decks, and status reports using PowerPoint, Excel, Word, and AI tools; maintain accuracy and consistency across recurring deliverables
• Metrics & Scorecards - Help maintain portfolio scorecards and dashboards, consolidating inputs from Product Managers into executive-level views; support tracking of benefit realization post-launch
• Vendor and Market Analysis Support - Monitor select vendor marketplaces and general market trends, support RFI/RFP processes, scoring, and comparisons using the vendor evaluation framework; coordinate reviews with Procurement, Legal, Security, and Privacy; draft recommendation memos and help maintain the vendor landscape library
• AI Adoption Support - Apply AI tools daily to synthesis, drafting, and analysis work; share techniques, build reusable prompts and contribute playbooks that help the broader IT team adopt AI; this role supports the enterprise AI Adoption effort, it does not lead it

Education & Experience

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree required
• 5+ years of experience in business operations, strategy, consulting, communications, or IT, including experience supporting executive communications, reporting, and Board-level materials

Functional Skills

• Demonstrated AI fluency, including hands‑on experience with tools such as ChatGPT, Copilot, Claude, or similar platforms, and the ability to apply AI to enhance analysis, content development, and day‑to‑day productivity
• Interest in sharing AI techniques and helping others adopt new tools and practices
• Excellent written and verbal communication skills, with the ability to develop polished, executive‑ready presentations and materials
• Strong analytical and critical thinking skills, with the ability to translate complex information into clear insights and actionable recommendations
• Strong planning and prioritization skills, with the ability to manage competing priorities in a fast‑paced environment
• Strong program and project coordination skills, including progress tracking and follow‑through across multiple initiatives
• High attention to detail, with a commitment to quality, accuracy, and consistency
• Strong interpersonal and stakeholder management skills, with the judgment and professionalism to work effectively with senior leaders
• Ability to navigate ambiguity, synthesize diverse inputs, and produce structured, executive‑ready outputs
• Self‑motivated, collaborative, and adaptable, with the ability to thrive in a dynamic environment
• Advanced proficiency in PowerPoint, Excel, and Word

Preferred Attributes

Experience in the insurance, reinsurance, or MGA sector

General Description of Available Benefits for Eligible Employees of CRC Group:

At CRC Group, we’re committed to supporting every aspect of teammates’ well‑being - physical, emotional, financial, social, and professional. Our best‑in‑class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full‑time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax‑advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.