IT & Store Operations Associate (POS & Tech Support)

Real Fruit Bubble Tea Inc.; New York (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

Real Fruit Bubble Tea Inc. in New York is seeking an IT and operations support role that blends tech duties with hands-on store tasks. You will coordinate POS systems, network connections, debit/credit devices, and related IT services while assisting in store operations.

The role includes supporting daily customer service, supervising staff, managing inventory, and collaborating with store and regional teams to align IT with business needs. Travel to multiple locations may be required.

Qualifications

• New graduates are welcome; training provided.
• Excellent communication and interpersonal skills.
• Strong time management and ability to multitask.
• Proficient with Microsoft Office.
• Ability to work under pressure with attention to detail.

Responsibilities

• Assist in daily store operations, including beverage preparation and cleanliness.
• Support store manager with staff supervision and customer service.
• Manage inventory and stock levels; place orders.
• Provide IT support for POS systems, network connections, and payment devices.
• Serve as IT liaison with administrative and regional teams.
• Collaborate with departments to align IT with business needs.
• Contribute to IT policy development and service offerings.

Skills

Communication skills

Microsoft Office

Multitasking

Time management

Problem solving

Organizational skills

Tools

POS systems

Network connections

IT support

Job description

Real Fruit Bubble Tea Inc. in New York is seeking an IT and operations support role that blends tech duties with hands-on store tasks. You will coordinate POS systems, network connections, debit/credit devices, and related IT services while assisting in store operations.

The role includes supporting daily customer service, supervising staff, managing inventory, and collaborating with store and regional teams to align IT with business needs. Travel to multiple locations may be required.