IT Officer/Assistant Store Manager

Real Fruit Bubble Tea Inc.; New York (NY); Presencial; USD 25.000 - 34.000; Jornada completa

Descripción de la vacante

Real Fruit Bubble Tea Inc. in New York is seeking an IT and operations support role that blends tech duties with hands-on store tasks. You will coordinate POS systems, network connections, debit/credit devices, and related IT services while assisting in store operations.

The role includes supporting daily customer service, supervising staff, managing inventory, and collaborating with store and regional teams to align IT with business needs. Travel to multiple locations may be required.

Formación

• New graduates are welcome; training provided.
• Excellent communication and interpersonal skills.
• Strong time management and ability to multitask.
• Proficient with Microsoft Office.
• Ability to work under pressure with attention to detail.

Responsabilidades

• Assist in daily store operations, including beverage preparation and cleanliness.
• Support store manager with staff supervision and customer service.
• Manage inventory and stock levels; place orders.
• Provide IT support for POS systems, network connections, and payment devices.
• Serve as IT liaison with administrative and regional teams.
• Collaborate with departments to align IT with business needs.
• Contribute to IT policy development and service offerings.

Conocimientos

Communication skills

Microsoft Office

Multitasking

Time management

Problem solving

Organizational skills

Herramientas

POS systems

Network connections

IT support

Descripción del empleo

Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for anyone to enjoy since 2002. We have over 140+ locations across Canada and USA. As a rapidly expanding business, we want you to join our team and grow with us! There is huge potential for growth, and we welcome anyone who is up to a challenging yet rewarding journey!

Position Description

Reporting to the I.T. Manager and above, the position is responsible for coordinating and troubleshooting POS systems, internet connections, installations, debit and credit machines, and all related technological areas of the organization. They will also assist the I.T. Manager with departmental and company-wide projects as needed. Additionally, this role requires assisting in store operations and supporting daily store activities on a weekly basis, including preparing drinks and helping with customer service.

Expectations of the Successful Candidate

• New graduates are welcome!
• No previous work experience is required, training will be provided.
• Excellent communication skills (written and verbal) and interpersonal skills.
• Effective time management, decision-making, and problem-solving skills with a meticulous attention to detail.
• Strong ability in working with Microsoft Office suite applications.
• Strong multitasking skills and ability to perform tasks effectively under pressure.
• High level of organizational capabilities.
• Provide strong support to the Store Manager in ensuring smooth operations.

Duties and Responsibilities

• Assist in daily store operations, including prepping ingredients, making beverages, and maintaining cleanliness.
• Support store manager with staff supervision, ensuring smooth operations and excellent customer service.
• Manage inventory, stock levels, and order supplies to keep the store running efficiently.
• Manage and provide technical support for POS systems, network connections, debit/credit machines, and other I.T. services to meet operational needs.
• Serve as the I.T. liaison with administrative and operational teams to understand and address technology concerns.
• Collaborate with departments and store/regional managers to ensure I.T. integration aligns with business needs and project requirements.
• Participate in the development and implementation of I.T. policies, procedures, and service offerings to maintain consistent and efficient operations

Pay Range: $18.00–$25.00 USD per hour

Job Type:

Part-time & Full-time

Transportation:

This position requires travel; candidates must have access to a reliable vehicle.