IT Specialist: Service Desk & Windows Admin (Remote)

Lynker; Boulder (CO); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) retirement plan

Employee Stock Ownership Plan (ESOP)

Paid time off

Job summary

Lynker seeks an IT Specialist - Service Desk and Systems Administrator for a long-term contract to support SWPC/NCEP in Boulder, CO. The role requires advanced technical IT support, Windows systems administration, and 24/7 operational readiness while ensuring IT security compliance.

The ideal candidate has a Bachelor’s degree in a relevant field and at least 3 years of IT experience, with strong customer service skills and knowledge of Active Directory, Google Workspace, and endpoint security.

Qualifications

• Bachelor's degree in a relevant field and 3+ years IT helpdesk and systems administration in Windows environments.
• Strong customer service and professional communication for scientists and executives.
• Experience with endpoint security practices, MFA, and IT security compliance.

Responsibilities

• Troubleshoot and resolve user issues on workstations, laptops, and mobile devices.
• Manage AD and Google Workspace accounts, MFA, and permissions.
• Patch, image, and configure Windows environments; coordinate device provisioning and security agents.
• Support 24/7 operations and ensure compliance with IT security policies.
• Maintain hardware assets, perform inventory and audits, and assist with procurement.

Skills

Customer service

Communication

Windows troubleshooting

Education

Bachelor's degree

Tools

Active Directory

Google Workspace

Endpoint encryption

Job description

Lynker seeks an IT Specialist - Service Desk and Systems Administrator for a long-term contract to support SWPC/NCEP in Boulder, CO. The role requires advanced technical IT support, Windows systems administration, and 24/7 operational readiness while ensuring IT security compliance.

The ideal candidate has a Bachelor’s degree in a relevant field and at least 3 years of IT experience, with strong customer service skills and knowledge of Active Directory, Google Workspace, and endpoint security.