IT SPECIALIST (NETWORK/SYSADMIN)

U.S. Department of the Navy; Maryland; On-site; USD 95,000 - 130,000; Full time

Job summary

U.S. Department of the Navy is seeking an IT Specialist (NETWORK/SYSADMIN) at GG-2210-13 for the Hopper Global Communications Center in Suitland, MD.

The Senior System Administrator role will deliver specialized IT services across enterprise infrastructures and storage platforms within the Telecommunications Services Division. The position requires one year of IT experience with competencies in attention to detail, customer service, oral communication, and problem solving.

Qualifications

• One year of IT experience in federal or public/private sector demonstrating the four competencies.
• Experience with enterprise IT systems planning, incidents, and optimization is required.
• Ability to coordinate with external stakeholders and teams to align IT roadmaps.

Responsibilities

• Plan and execute complex technical assignments across enterprise IT systems and communications infrastructure.
• Diagnose, analyze, and resolve enterprise system incidents involving Windows server and storage infrastructure.
• Provide advanced technical assistance and root-cause troubleshooting to system users; define requirements for new or modernized IT systems.
• Liaise with external stakeholders to align architectures, security compliance, and IT planning.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Tools

Windows Server

Active Directory

VMware

Job description

You will serve as a GG-2210-13 IT Specialist (NETWORK/SYSADMIN) at the HOPPER GLOBAL COMMUNICATIONS CENTER in Suitland, MD. As a Senior System Administrator in the Telecommunications Services Division, you will perform specialized and technical information technology (IT) services and responsibilities.

This position requires one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined:

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

In addition to experience demonstrating the four competencies above, your resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GG/GS-12) or pay band in the federal service or equivalent experience in the private or public sector performing duties such as:

1. Plan and execute complex technical assignments across enterprise IT systems and communications infrastructure, including deployment, sustainment, and lifecycle management of multi-tier computing and storage platforms, data workflows, and transmission integrity.
2. Diagnose, analyze, and resolve enterprise system incidents involving hardware, software, and Windows server/storage infrastructure; optimize data transfers across network backbones; and engineer solutions to complex interoperability and integration challenges.
3. Provide advanced technical assistance and root-cause troubleshooting to system users while conducting interviews, assessments, and workflow analyses to define technical requirements for new or modernized IT systems, services, and hardware.
4. Liaise and coordinate with external stakeholders to align enterprise architectures, security compliance, infrastructure roadmaps, and mission-critical IT planning.

Additional qualification information can be found from the following Office of Personnel Management website:

• https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series
• https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/

Additional qualification information can be found from the following DON DCIPS policy website:

• https://www.secnav.navy.mil/doni/Naval%20Intelligence%20Activity/Chapter%205%20-%20Employment%20and%20Placement.pdf