IT Specialist I: MIS & Desktop Support (Onsite, Duluth)

Resource Renew - the brand of WLSSD; Duluth (MN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

12 paid holidays

Front-loaded vacation

Medical Insurance

Dental Insurance

Vision Insurance

Public Employer Pension Program (PERA)

Life Insurance

Long-Term Disability

Professional Development; Tuition Reim

Wellness Programs

EAP

Job summary

Resource Renew, the brand of WLSSD, is seeking a Full-Time IT Specialist 1 in Duluth, MN. The role supports the District’s MIS, providing first-level end-user assistance, troubleshooting hardware/software, and maintaining system reliability to serve the community.

Onsite in Duluth, the IT Specialist 1 will follow NIST and PCI standards, manage assets, and work with vendors to ensure secure, efficient operations for district staff and operations.

Qualifications

• Post-secondary degree in information systems, network administration, computer science or related field.
• Minimum of two years’ relevant experience.
• Equivalent combination of education and experience may be considered.

Responsibilities

• Maintain the District’s MIS focusing on computers and printers and keep the system up to date.
• Troubleshoot hardware and software issues and provide solutions.
• Install, support, and update desktop software applications.
• Analyze technologies and procedures to improve performance, security, and reliability.
• Use an enterprise asset management system to track assets and maintain records.
• Ensure work adheres to NIST and PCI compliance.
• Maintain safety and district safety program compliance.
• Represent the District in vendor and contractor transactions.

Skills

MIS maintenance

End-user support

Troubleshooting

Desktop software support

Security practices (NIST/PCI)

Asset tracking (EAM)

Vendor relations

Independent task management

Research & learning of new tech

Education

Post-secondary degree in information systems

Post-secondary degree in network administration

Post-secondary degree in computer science

Minimum 2 years’ relevant experience

Job description

Resource Renew, the brand of WLSSD, is seeking a Full-Time IT Specialist 1 in Duluth, MN. The role supports the District’s MIS, providing first-level end-user assistance, troubleshooting hardware/software, and maintaining system reliability to serve the community.

Onsite in Duluth, the IT Specialist 1 will follow NIST and PCI standards, manage assets, and work with vendors to ensure secure, efficient operations for district staff and operations.