IT Specialist I–III: Growth, Support & Projects

Duchesne County; Duchesne (UT); On-site; USD 26,000 - 43,000; Full time

Job summary

Duchesne County is seeking a dependable, IT-focused professional to join the Information Technology Department, with progression from Specialist in Training to IT Specialist III based on qualifications. The role covers help desk support through infrastructure tasks, with after-hours duties as needed.

Compensation is role-based and hourly, reflecting the level achieved and certifications held. Applicants should be ready to grow in a supportive county IT environment.

Qualifications

• High school diploma or equivalent required for Specialist in Training.
• Enrollment in CompTIA A+/Microsoft SC-900/Google IT Support Professional or equivalent with certification within 12 months.
• For IT Specialist I/II/III, progression requires industry certifications and related experience.

Responsibilities

• Provide technical support for desktops, laptops, printers, phones, applications, and network connectivity.
• Troubleshoot hardware, software, system, and connectivity issues.
• Maintain IT asset inventory and assist with technology lifecycle planning.
• Assist with system updates, patching, and backups.
• Document work accurately within the IT ticketing system and communicate status updates to users and staff.
• Work with County employees, departments, and vendors to identify and resolve technical issues.
• Assist with equipment deployments, imaging, configurations, and system setup.
• Perform user account administration within Active Directory and Google Workspace.
• Support County technology resources while following security practices.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Entry-level IT certifications (e.g., CompTIA A+, Network+, Google IT Support Professional, Microsoft SC-900)

Two industry certifications (Security+, Cloud+, VMware etc)

Associate degree

Bachelor's degree preferred

Job description

Duchesne County is seeking a dependable, IT-focused professional to join the Information Technology Department, with progression from Specialist in Training to IT Specialist III based on qualifications. The role covers help desk support through infrastructure tasks, with after-hours duties as needed.

Compensation is role-based and hourly, reflecting the level achieved and certifications held. Applicants should be ready to grow in a supportive county IT environment.