IT Specialist

Office of Justice Programs (U.S. Department of Justice); Washington (District of Columbia); On-site; USD 120,000 - 150,000; Full time

Job summary

Office of Justice Programs (U.S. Department of Justice) seeks an IT Specialist at the GS-2210-15 level. The position is announced for U.S. Citizens and requires meeting entry qualifications and completing an online USA Hire assessment.

The role emphasizes IT-related experience across details, customer service, oral communication, and problem solving, with a focus on enterprise IT products and governance in government systems.

Qualifications

• Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training.
• Four competencies: Attention to Detail, Customer Service, Oral Communication, Problem Solving.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

This position is located in the U.S. Department of Justice (DOJ), Office of Justice Programs (OJP), Office of the Chief Information Officer (OCIO). This position is also being announced to All U.S. Citizens under JP-26-022.

To qualify for the position of IT Specialist, at GS-2210-15, you must meet the qualification requirements listed below.

Basic Entry Requirements:

Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

Individuals must have IT-related experience demonstrating each of the four competencies listed below:

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Specialized Experience:

Applicants must have one (1) year of specialized experience equivalent to at least the GS-14 level. Specialized experience is experience which is in or related to the line of work of the position to be filled and which has equipped the applicant with the specific knowledge, skills, and abilities to successfully perform the duties of the position.

Examples of specialized experience include:

• Leading development and refinement of enterprise product strategies, roadmaps, or multi-year plans for complex IT or e-Government systems involving cross-functional teams and multiple stakeholders;
• Managing complex product or program plans with interdependent tasks, overlapping deadlines, limited resources, or competing organizational priorities;
• Evaluating IT system performance, user experience, or operational efficiency to identify modernization opportunities, improve value delivery, and enhance enterprise outcomes;
• Conducting business process studies and translating findings into formalized policies, Product Charters, SOPs, or governance documentation;
• Applying Agile methodologies, user-centered design principles, or enterprise architecture frameworks to develop and maintain IT product plans, governance structures, or performance reporting mechanisms;
• Providing expert consultation on product management, technology adoption, IT lifecycle processes, or enterprise service delivery and representing an agency on committees or working groups related to IT, product management, or federal grant-making systems;
• Conducting analysis or evaluation of complex enterprise technology programs, including statistical analysis, feasibility studies, conflict resolution between mission needs and technical requirements, or interpreting market trends for strategic planning.

Online Assessment:

This position requires an online assessment. After you submit this application, you will receive an e-mail informing you that a USA Hire assessment is required of you. You will have 48 hours from the closing date of this announcement 10/21/2026 to complete the assessment as this assessment is part of your application.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

• Occupational Interaction Assessment:
  • Accountability
  • Attention to Detail
  • Customer Service
  • Flexibility
  • Influencing/Negotiating
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Self-Management
  • Stress Tolerance
  • Teamwork
• Occupational Judgment Assessment:
  • Decision Making
• Occupational Reading Assessment:
  • Reading Comprehension
• Occupational Reasoning Assessment:
  • Reasoning

You MUST meet all qualification requirements, including time-in-grade, by the closing date of this announcement, 10/21/2026.

Your resume must support your responses to the online questionnaire and the qualification requirements. Failure to do so may result in an ineligible rating.

(See the Required Documents section for important notes about what must be included in your resume.)