IT Specialist

CEMS Engineering, Inc.; Summerville (SC); On-site; USD 65,000 - 90,000; Full time

Job summary

CEMS Engineering, Inc. is seeking a versatile IT Specialist to support infrastructure, cybersecurity, application help, and end-user assistance from our Summerville, SC office.

The role blends responsibilities found in senior IT positions with entry-level support, ideal for a candidate who communicates well and thrives in diverse technical environments. The successful candidate will work onsite in Summerville, SC, with responsibilities spanning network operations and end-user technology support,

Qualifications

• Bachelor’s or technical degree in CS/IT/cybersecurity.
• Proficiency with Microsoft Cloud Services, Microsoft Office, and SharePoint.
• Knowledge of networking hardware, servers, firewalls, IPS/IDS, Cisco and WatchGuard.
• Strong problem-solving skills with minimal supervision.
• U.S. citizenship and valid driver's license with good record.
• Excellent communication, documentation, and customer service.
• Onsite work requirement.

Responsibilities

• Monitor IT operations, systems, and network performance for reliability and compliance.
• Install, maintain, and upgrade routers, switches, firewalls, wireless APs, and network devices.
• Support software, server administration, PC maintenance, printers, copiers, and video systems.
• Maintain accurate documentation of systems, configurations, accounts, inventory, and diagrams.
• Assist with design and continuous improvement of the CEMS network environment.
• Provide technical end-user support and coordinate vendor troubleshooting when needed.

Skills

Communication

Documentation

Customer service

Problem solving

Education

Bachelor’s or Technical Degree

Tools

Microsoft Cloud Services

Microsoft Office

SharePoint

Cisco

WatchGuard

Job description

CEMS isseekinga versatile and motivated ITSpecialistcapable of supporting a wide range of technical operations across infrastructure, cybersecurity, application support, and enduserassistance. This role combines responsibilities traditionally foundin Senior IT roles, application support roles, and entry-level IT support roles. The ideal candidate thrives in diverse technical environments,demonstratesstrong communicationskills, and excels both independently and within collaborative teams.This positionis inour Summerville, SC office which is 20 minutes from downtown Charleston.

Required Qualifications

• Bachelor’s or Technical Degree in Computer Science, Information Technology, or Cybersecurity.
• Proficiencywith Microsoft Cloud Services, Microsoft Office,andSharePoint.
• Knowledge of networking hardware, servers, firewalls, IPS/IDS, Cisco, and WatchGuard solutions.
• Strongproblemsolvingskills and ability to work with limited supervision.
• U.S. citizenship and valid driver’s license with acceptable driving record.
• Excellent communication, documentation, and customerservice skills.
• Required onsite.

Preferred Qualifications

• CompTIA A+
• CompTIA Network+
• CompTIA Security+
• 2-4 YearsExperience

Physical & Work Environment Requirements

• Ability to sit, stand, walk,andliftupto25lbs.

Key Responsibilities

Infrastructure & Network Operations

• MonitorIT operations, systems, and network performance to ensure reliability and compliance.
• Install,maintain, and upgrade routers, switches, firewalls, wireless access points, and other network devices.
• Supportsoftware,server administration, PC maintenance, printers, copiers, video conferencing systems, and general hardware.
• Maintainaccuratedocumentation of systems, configurations, accounts, inventory, and network diagrams.
• Assistwith design, implementation, and continuous improvement of the CEMS network environment.

EndUser&OnSiteTechnology Support

• Provide technical support for office computers, printers,and mobile equipment.
• Support software installations, updates, and user onboardingandoffboarding.
• Document common issues and resolutions to improve team knowledge and future efficiency.
• Coordinate with vendors for complex troubleshooting needs.

CEMS isseekinga versatile and motivated ITSpecialistcapable of supporting a wide range of technical operations across infrastructure, cybersecurity, application support, and enduserassistance. This role combines responsibilities traditionally foundin Senior IT roles, application support roles, and entry-level IT support roles. The ideal candidate thrives in diverse technical environments,demonstratesstrong communicationskills, and excels both independently and within collaborative teams.This positionis inour Summerville, SC office which is 20 minutes from downtown Charleston.

Required Qualifications

• Bachelor’s or Technical Degree in Computer Science, Information Technology, or Cybersecurity.
• Proficiencywith Microsoft Cloud Services, Microsoft Office,andSharePoint.
• Knowledge of networking hardware, servers, firewalls, IPS/IDS, Cisco, and WatchGuard solutions.
• Strongproblemsolvingskills and ability to work with limited supervision.
• U.S. citizenship and valid driver’s license with acceptable driving record.
• Excellent communication, documentation, and customerservice skills.
• Required onsite.

Preferred Qualifications

• CompTIA A+
• CompTIA Network+
• CompTIA Security+
• 2-4 YearsExperience

Physical & Work Environment Requirements

• Ability to sit, stand, walk,andliftupto25lbs.

Key Responsibilities

Infrastructure & Network Operations

• MonitorIT operations, systems, and network performance to ensure reliability and compliance.
• Install,maintain, and upgrade routers, switches, firewalls, wireless access points, and other network devices.
• Supportsoftware,server administration, PC maintenance, printers, copiers, video conferencing systems, and general hardware.
• Maintainaccuratedocumentation of systems, configurations, accounts, inventory, and network diagrams.
• Assistwith design, implementation, and continuous improvement of the CEMS network environment.

EndUser&OnSiteTechnology Support

• Provide technical support for office computers, printers,and mobile equipment.
• Support software installations, updates, and user onboardingandoffboarding.
• Document common issues and resolutions to improve team knowledge and future efficiency.
• Coordinate with vendors for complex troubleshooting needs.

CEMS Engineering, Inc. is an equal employment opportunity employer and adheres to a policy of making employment decisions without regard to race, color, age, sex, religion, national origin, disability or status as a disabled or Vietnam – era veteran