IT Specialist

US Deputy Assistant Secretary for Information and Technology; Phoenix (AZ); On-site; USD 75,000 - 95,000; Full time

Job summary

US Deputy Assistant Secretary for Information and Technology is seeking an IT Specialist to develop, deliver, and support unified communications systems within a complex network. The role requires one year of specialized experience at GS-11 level or higher and involves testing, troubleshooting, and maintaining documentation.

Responsibilities include planning and supporting enterprise UC technologies, providing expert guidance for stakeholders, and ensuring compliance with cybersecurity standards

Qualifications

• One year of specialized experience equivalent to at least the next lower grade GS-11.

Skills

Specialized Experience

Job description

This position is located in an Office of Information and Technology (OIT) Division where the incumbent serves as an IT Specialist with full range of duties in developing, delivering, and supporting IT systems and services for the Unified Communications organization. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/14/2026.

You may qualify based on your experience as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Planning, integrating, and supporting enterprise Unified Communications systems including voice, video, and IP based technologies within complex network environments. Performs technical testing and advanced troubleshooting, maintains configuration baselines and documentation, delivers Tier III support, applies cybersecurity and compliance standards, and provides UC subject matter expertise for stakeholders and acquisition activities.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.