IT Specialist (APPSW/OS/SYSADMIN)

U.S. Department of Commerce; Alexandria (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

United States Patent and Trademark Office (USPTO) is seeking a Senior IT Specialist to serve as an enterprise endpoint architect, planning, designing, implementing, and optimizing the Agency's endpoint management environment. The role drives modernization for desktops, laptops, and related endpoint platforms.

Applicants must meet OPM 2210 qualification standards, including specialized experience and education requirements, and demonstrate competencies across Attention to Detail, Customer

Qualifications

• One full year (52 weeks) of specialized experience equivalent to the next lower GS-13 level.
• Experience planning, designing, modernizing, and implementing enterprise IT solutions with roadmaps.
• Experience evaluating emerging technologies and applying federal cybersecurity and IT policies.

Responsibilities

• Plan, design, implement, and optimize the Agency's endpoint management environment.
• Lead modernization efforts for desktops, laptops, and related endpoint platforms.
• Collaborate with cybersecurity, infrastructure, service management, stakeholders, vendors, and other technical organizations.

Skills

Enterprise endpoint architecture

Endpoint management modernization

Leadership of cross-functional teams

Policy-driven IT operations

Job description

This position is situated within the United States Patent and Trademark Office (USPTO), Office of the Chief Information Officer (OCIO). As a Senior IT Specialist, the incumbent serves as an enterprise endpoint architect responsible for planning, designing, implementing, and optimizing the Agency's endpoint management environment, while leading modernization efforts for desktops, laptops, and related endpoint platforms. You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at Competency-Based Qualification Standard for the Information Technology Management Series, 2210.

Specialized Experienceis experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, you must possess one full year (52 weeks) of specialized experience equivalent to at least the next lower grade level in the Federal service: For this position, the next lower grade level is a GS-13.

Specialized experience for this position includes:

• Experience leading the planning, design, modernization, and implementation of enterprise IT solutions, including developing technology strategies, roadmaps, and implementation plans; AND
• Experience designing and implementing automated, policy-driven, and scalable IT operations, including automation, orchestration, provisioning, configuration management, compliance enforcement, telemetry, and proactive remediation; AND
• Experience evaluating emerging technologies and applying Federal and agency IT policies, cybersecurity requirements, enterprise architecture standards, and operational controls to develop secure, resilient, and compliant enterprise IT solutions; AND
• Experience leading cross-functional enterprise IT initiatives and participating in acquisition planning by developing technical requirements, statements of work, evaluating solutions, and collaborating with cybersecurity, infrastructure, service management, stakeholders, vendors, and other technical organizations.

Basic Requirement Competencies: The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the competencies, as defined:

1. Attention to Detail
2. Customer Service
3. Decision Making
4. Information Management
5. Interpersonal Skills
6. Oral Communication
7. Problem Solving
8. Teamwork
9. Technical Competency

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.