IT Specialist

National-Oceanic-; Honolulu (HI); On-site; USD 80,000 - 130,000; Full time

Job summary

The National Oceanic and Atmospheric Administration (NOAA) in Honolulu, HI is seeking a qualified IT Specialist under the 2210 series. The position supports operational IT systems and applies standard qualification practices for federal service.

Qualified candidates have experience with software installation, configuration, maintenance, and troubleshooting, and familiarity with Linux or Windows environments.

Qualifications

• One year of specialized experience equivalent in difficulty and responsibility to the next lower grade level in the Federal Service.
• This experience may be gained in the federal government or through volunteer work and other organizations.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

This position is located in the National Oceanic and Atmospheric Administration (NOAA), National Weather Service (NWS), Office of Operations, Logistics, with 1 vacancy in Honolulu, HI.

Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards. This handbook is available on the Office of Personnel Management's website located at: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/

EDUCATION: There is no positive education requirement for this position.

SPECIALIZED EXPERIENCE: Applicants must possess one year of specialized experience equivalent in difficulty and responsibility to the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position. This experience need not have been in the federal government. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations e.g., professional; philanthropic, religious; spiritual; community, student, social). Volunteer work helps build critical competencies; knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

To qualify for the 2210 series: IT COMPETENCIES:

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

-AND- To qualify at the GS-12 level: SPECIALIZED EXPERIENCE:

• Assisting with operational support for mission applications or enterprise information technology systems through software installation, configuration, maintenance, and troubleshooting; and
• Performing software or operating system administration and maintenance in Linux or Windows environments.

To qualify at the GS-13 level: SPECIALIZED EXPERIENCE:

• Performing independent operational support for mission applications or enterprise information technology systems through software installation, configuration, maintenance, troubleshooting, and lifecycle management;
• Administering and maintaining software and operating systems in Linux or Windows environments; and
• Planning, coordinating, or implementing information technology systems, projects, or operational technology improvements.