IT Specialist

ProSource Buying Group; Nashville (TN); Hybrid; USD 60,000 - 95,000; Full time

Job summary

An innovative small business is seeking a proactive IT Specialist to lead their technology operations. This role emphasizes convenience and control in home living through advanced technology solutions. The ideal candidate will possess strong IT infrastructure management skills and a customer service mindset, ensuring seamless support for both remote and on-site environments. This position offers flexibility with remote work options and the opportunity to influence technology initiatives that align with business goals. Join a forward-thinking team where your expertise will help shape the future of connected living.

Benefits

401(k)

Competitive salary

Dental insurance

Health insurance

Paid time off

Qualifications

• 4+ years of experience in IT support or systems administration.
• Leadership experience in IT operations is required.
• Strong knowledge of networking and cybersecurity.

Responsibilities

• Oversee IT operations, infrastructure, and cybersecurity.
• Provide technical support to team members.
• Manage software licensing and cloud platforms.

Skills

IT support

Systems administration

Networking

Cybersecurity

Cloud services

Endpoint management

Customer service

Tools

Microsoft 365

Google Workspace

Remote monitoring and management (RMM) tools

Job description

Benefits:

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off

Position Overview:
We believe that the future of home living is all about convenience, comfort, and control. Our cutting-edge technology solutions allow customers to transform their home into a connected, intelligent space that responds to their every need. We are a growing small business seeking a hands-on, solutions-driven IT Specialist to lead our technology operations. Based in Nashville, TN, this position is primarily remote, with occasional on-site responsibilities as needed. The ideal candidate will have a strong background in managing IT infrastructure, supporting end users, and implementing systems that scale with business growth. This is a key leadership role for someone who enjoys wearing multiple hats and taking ownership of all things IT

Key Responsibilities:

• Oversee the company’s IT operations, infrastructure, and cybersecurity
• Maintain and support remote and in-office work environments (hardware, software, networks)
• Manage software licensing, system updates, and cloud platforms (e.g., Microsoft 365, Google Workspace, etc.)
• Provide technical support to team members, resolving issues related to computers, connectivity, or systems
• Manage Apple OS Devices (Ipads and Iphones)
• Develop and enforce IT policies, procedures, and best practices
• Evaluate and recommend new technology solutions that improve business efficiency
• Manage vendor relationships and procurement of IT-related equipment and services
• Ensure reliable data backups and disaster recovery protocols
• Collaborate with leadership to align technology initiatives with business goals
  
  

Required Qualifications:

• 4+ years of experience in IT support or systems administration, with at least 1–2 years in a leadership or managerial role
• Solid knowledge of networking, cybersecurity, cloud services, and endpoint management
• Experience supporting remote teams and cloud-based infrastructure
• Proficient in managing Microsoft Windows, Google Work Suite, and common SaaS platforms
• Strong communication skills with a customer service mindset
• Must be based in the Nashville, TN area and able to occasionally travel on-site as needed
  
  

Preferred Qualifications:

• Experience in a small business or startup environment
• Familiarity with remote monitoring and management (RMM) tools
• Certifications such as CompTIA Network+, Security+, or Microsoft certifications
• Project management experience for IT implementations or upgrades
  
  

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Flexible work from home options available.