Senior Clinical Specialist, IT

Haemonetics; United States; Remote; USD 66,000 - 110,000; Full time

Job summary

An innovative company is seeking a Senior Clinical Specialist to join their dynamic team. This role involves collaborating with sales leaders to provide exceptional clinical support and education to healthcare professionals. You will engage with clients to understand their needs and demonstrate how our products can enhance patient care. This position offers a unique opportunity to influence clinical outcomes while working in a diverse environment that values talent and growth. If you are passionate about making a difference in healthcare and thrive in a challenging role, this is the perfect opportunity for you.

Benefits

401(k) with up to 6% match

Stock purchase plan

Flexible time off

Paid sick time

Parental leave

Disability insurance

Tuition reimbursement

Health benefits

Qualifications

• Experience in clinical support and sales in the medical field.
• Strong communication skills for customer engagement.

Responsibilities

• Collaborate with Territory Manager for case coverage.
• Educate customers on product usage and clinical outcomes.
• Provide clinical support and lead complex case reviews.

Skills

Clinical Support

Sales Strategy

Product Education

Customer Engagement

Technical Troubleshooting

Education

Bachelor's Degree in a related field

Job description

We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.

Job Details

The Senior Clinical Specialist will work with the Regional Sales Director and Territory Manager within a defined geographic area to meet existing and potential clients (e.g., physicians, physician office groups at hospitals) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products can help them achieve their goals and meet patient/client needs. By providing case coverage, the Senior Clinical Specialist will contribute to achieving projected sales goals, Company objectives, and increasing sales revenue.

1. Collaborates with the Territory Manager to provide good case coverage and clinical outcomes for patients.
2. Serves as the primary resource for clinical support in the areas of coverage, troubleshooting and in-service education for company products.
3. Informs the customer on the latest product, therapy and technology developments in the industry by actively engaging in procedural and technical discussion.
4. Demonstrates the ability to link clinical data to key messaging.
5. Meets with existing and potential customers to identify their clinical needs, goals and constraints related to patient care and provide creative and feasible solutions using company products.
6. Collaborates and communicates account and other requested information to the local territory manager on a daily basis.
7. Supports monitoring of product inventory levels.
8. Shares insights on competitive products or account issues, opportunities with appropriate TM or CS.
9. Educates the customer on the merits and proper clinical usage of company products.
10. The Senior CS will lead challenging or more complex case reviews, develop content for regional and/or area clinical calls, and support the creation and dissemination of educational content for the internal team.
11. Provides case support and coverage for the most complex cases requiring higher clinical expertise.
12. Performs other duties as assigned.

EEO Policy Statement

[EEO Policy details]

Pay Transparency

The base pay offered will consider location, education, skills, and experience. Incentives may include sales commissions and discretionary bonuses. Employees may participate in long-term incentive plans.

The company offers benefits such as a 401(k) with up to 6% match, stock purchase plan, flexible time off, vacation, paid sick time, holidays, parental leave, disability insurance, tuition reimbursement, and health benefits.

For more information on compensation and benefits, contact 1-781-348-7777 or email [e-mail].

The salary range for this role is: $66,060.29 - $109,051.90 annually.