IT Specialist

Liaison Technology Group; Nashville (TN); Hybrid; USD 60,000 - 95,000; Full time

Job summary

An established industry player is seeking a hands-on IT Specialist to lead technology operations in a primarily remote role. This position offers the opportunity to shape IT infrastructure and support a growing team. The ideal candidate will have a strong background in IT support, cybersecurity, and cloud services, ensuring efficient operations and a seamless user experience. Join a dynamic team where your contributions will directly impact business growth and innovation. Flexible work-from-home options are available, making this an exciting opportunity for tech-savvy professionals looking to make a difference.

Benefits

401(k)

Competitive salary

Dental insurance

Health insurance

Paid time off

Qualifications

• 4+ years of IT support experience, with leadership in IT operations.
• Strong knowledge of networking, cybersecurity, and cloud services.

Responsibilities

• Oversee IT operations, infrastructure, and cybersecurity.
• Manage software licensing, system updates, and cloud platforms.

Skills

IT Support

Systems Administration

Networking

Cybersecurity

Cloud Services

Customer Service

Education

Bachelor's Degree in IT or related field

Tools

Microsoft 365

Google Workspace

Remote Monitoring and Management (RMM) tools

Job description

Benefits:

401(k)

Competitive salary

Dental insurance

Health insurance

Paid time off

Position Overview: We believe that the future of home living is all about convenience, comfort, and control. Our cutting-edge technology solutions allow customers to transform their home into a connected, intelligent space that responds to their every need. We are a growing small business seeking a hands-on, solutions-driven IT Specialist to lead our technology operations. Based in Nashville, TN, this position is primarily remote, with occasional on-site responsibilities as needed. The ideal candidate will have a strong background in managing IT infrastructure, supporting end users, and implementing systems that scale with business growth. This is a key leadership role for someone who enjoys wearing multiple hats and taking ownership of all things IT

Key Responsibilities:

Oversee the company’s IT operations, infrastructure, and cybersecurity

Maintain and support remote and in-office work environments (hardware, software, networks)

Manage software licensing, system updates, and cloud platforms (e.g., Microsoft 365, Google Workspace, etc.)

Provide technical support to team members, resolving issues related to computers, connectivity, or systems

Manage Apple OS Devices (Ipads and Iphones)

Develop and enforce IT policies, procedures, and best practices

Evaluate and recommend new technology solutions that improve business efficiency

Manage vendor relationships and procurement of IT-related equipment and services

Ensure reliable data backups and disaster recovery protocols

Collaborate with leadership to align technology initiatives with business goals

Required Qualifications:

4+ years of experience in IT support or systems administration, with at least 1–2 years in a leadership or managerial role

Solid knowledge of networking, cybersecurity, cloud services, and endpoint management

Experience supporting remote teams and cloud-based infrastructure

Proficient in managing Microsoft Windows, Google Work Suite, and common SaaS platforms

Strong communication skills with a customer service mindset

Must be based in the Nashville, TN area and able to occasionally travel on-site as needed

Preferred Qualifications:

Experience in a small business or startup environment

Familiarity with remote monitoring and management (RMM) tools

Certifications such as CompTIA Network+, Security+, or Microsoft certifications

Project management experience for IT implementations or upgrades

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Flexible work from home options available.