IT Specialist

Deputy Assistant Secretary for Information and Technology; Hines (IL); Hybrid; USD 91,000 - 118,000; Full time

Job summary

The Deputy Assistant Secretary for Information and Technology, part of the Department of Veterans Affairs in Illinois, is seeking an IT Specialist to join the Infrastructure Operations team. This role focuses on maintaining secure, high-availability enterprise systems, executing OS and software support, and implementing changes in production environments.

You will handle system resources, troubleshooting, and coordination with management, vendors, and users.

Qualifications

• There is no educational substitution at this grade level.

Responsibilities

• Install, configure, update, maintain, customize, and support enterprise operating systems, hardware, system software, and vendor software in production environments.
• Formulate, maintain, and enforce system maintenance schedules and operational procedures required to sustain reliable production computing services.
• Manage system and server resources, including performance, capacity, availability, serviceability, and recoverability, and initiate corrective actions when requirements are not met.

Job description

• Hiring Agency: Deputy Assistant Secretary for Information and Technology
• Department: Department of Veterans Affairs

Join VA's Infrastructure Operations (IO) to deliver and maintain secure, high-availability IT and cloud solutions. Help protect and modernize mission-critical systems and support quality services for Veterans. Work in a dynamic, innovative environment as an Engineering Technician located in Deputy Assistant Secretary for Information and Technology (VA).

Key Responsibilities

Install, configure, update, maintain, customize, and support enterprise operating systems, hardware, system software, and vendor software in production environments. Formulate, maintain, and enforce system maintenance schedules and operational procedures required to sustain reliable production computing services.

Manage system and server resources, including performance, capacity, availability, serviceability, and recoverability, and initiate corrective actions when requirements are not met. Troubleshoot, diagnose, and independently resolve complex operating-system, hardware, system‑software, vendor‑software, and production-application malfunctions.

Plan, test, document, coordinate, and implement operating-system and vendor-software changes, patches, fixes, upgrades, and production installations using established change-management controls. Communicate complex technical information clearly and concisely to management, administrators, programmers, analysts, vendors, contractors, and users during planning, implementation, and troubleshooting. This is a Bargaining Unit Position.

This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles: NCWF Code: 651 Category. Work in this category includes performing OPM GDS Cybersecurity Category / Specialty Area: Research and Development Specialist [SP-TRD-001] tasks, as defined by the NIST SP 800-181 National Cyber skills Workforce Framework (NCWF).

Develops and maintains business, systems, and information processes to support enterprise mission needs; develops information technology (IT) rules and requirements that describe baseline and target architectures.

For more information about these work roles, where they fit within the larger Cyber Workforce, and how they can support your unique career journey, please visit the Cyber Career Pathways tool on the National Initiative for Cybersecurity Careers and Studies website: https://niccs.us-cert.gov/workforce-development/cyber-career-pathways Work Schedule: Monday-Friday, 8 am-4:30 pm Compressed/Flexible: Available at Supervisors discretion.

Telework: ADHOC, as determined by Agency Policy. Virtual: This is not a virtual position. Position Description/PD#: IT Specialist/PD20171A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized

Requirements & Education

There is no educational substitution at this grade level.

Which agency is hiring for this position?

This position is with Deputy Assistant Secretary for Information and Technology, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $90925 – $118204/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-10-09.

Who is eligible to apply?

This position is open under the 'Public' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government