IT Specialist

Traylor Bros.,; Alexandria (VA); On-site; USD 60,000 - 90,000; Full time

Job summary

Traylor Bros., Inc. is seeking an IT Specialist to maintain hardware, software, servers, networks, and user systems across our infrastructure. The role acts as an escalation point for the IT Helpdesk and participates in security, backup, and deployment activities.

You will handle Tier 1–2 support, manage user accounts, and assist with upgrades and new technology rollouts. Candidates typically have 1–5+ years in IT and a degree in IT/CS or related fields.

Qualifications

• Associate or Bachelor’s degree in Information Technology, Computer Science, or related field preferred but not required.
• 1–5+ years of IT support, system administration, or a related role.
• Proficiency with Windows and/or macOS administration.
• Strong understanding of networks (TCP/IP, DNS, DHCP, VPN, firewalls).

Responsibilities

• Provide Tier 1–2 technical support for hardware, software, and network issues.
• Assist IT Helpdesk Analysts to diagnose and resolve desktop, laptop, and peripheral problems.
• Administer user accounts, permissions, and group policies in Active Directory or similar environments.
• Maintain operating systems and enterprise applications; monitor system performance.
• Support VPNs, remote access solutions, and conference room AV systems.

Skills

Windows/macOS administration

Networking (TCP/IP, DNS, DHCP, VPN)

Cloud platforms (Microsoft 365, Azure)

Ticketing systems

Cybersecurity fundamentals

Education

Associate or Bachelor’s degree in IT/CS or related field

Job description

IT Specialist

Information Technology

Alexandria, VA

ID: 1867-356

Full-Time/Regular

IT Specialist Opportunity with Traylor Bros., Inc.!

Traylor Bros., Inc. is a highly-respected heavy civil construction company working on some of the biggest, most technically challenging bridge, marine, and underground jobs in North America. William F. Traylor founded Traylor Bros. in 1946, finding success by taking on - and succeeding with - extremely challenging projects. His combination of honesty, courage and innovative abilities are the traits that embody the firm to this day.

What makes us different?

Our Mission is to excel at constructing complex infrastructure safer, better, and faster by engaging the entrepreneurial and innovative spirit of our team members and providing a limitless opportunity for personal and professional growth in a close-knit and collaborative organization.

Our Core Values:

• Safety. We are committed to providing a safe work environment. This is always our priority.
• People. Our talented team is our greatest asset. We provide opportunity, reward performance, and support a positive and balanced work environment.
• Innovation. We have the ability to engineer creative solutions to overcome any obstacle.
• Ethics. We are honest and ethical in all our business dealings.
• Communication. We encourage open and honest communication throughout our organization.
• Community. We add value to our industry and the communities in which we work.

Position Summary:

An IT Specialist supports an organization’s technology infrastructure by maintaining hardware, software, servers, networks, and user systems. This role ensures that all technology resources operate efficiently, securely, and reliably. IT Specialists serve as an escalation point for the IT Helpdesk Analysts and play a key role in network/system administration, troubleshooting, and implementing new technology solutions.

Key Responsibilities

Technical Support & Troubleshooting

• Provide Tier 1–2 technical support for hardware, software, and network issues as needed.
• Work with IT Helpdesk Analysts to diagnose and resolve problems related to desktops, laptops, mobile devices, printers, and other peripherals as needed.
• Assist users with account setups, password resets, and access control issues.

System Administration

• Manage and maintain operating systems (Windows, macOS) and enterprise applications.
• Administer user accounts, permissions, and group policies in Active Directory or similar environments.
• Monitor system performance and ensure reliability and availability of IT resources.

Network Management

• Support LAN/WAN configurations, VLANs, firewalls, and wireless systems.
• Troubleshoot connectivity issues and optimize network performance.
• Troubleshoot and support conference room audiovisual systems.
• Assist in managing VPNs and remote access solutions.

Security & Compliance

• Assist in implementing and enforcing cybersecurity policies and best practices as needed.
• Assist in supporting data backup, recovery processes, and disaster-recovery planning as needed.

Hardware & Software Management

• Install, configure, and maintain computer hardware, software, and enterprise applications.
• Manage inventory of IT equipment and coordinate repairs or replacements.
• Support patch management and software deployment.

Project Support

• Assist with IT infrastructure upgrades, migrations, and new technology rollouts.
• Contribute to documentation, IT procedures, and process improvements as needed.

Qualifications

Education & Experience

• Associate or Bachelor’s degree in Information Technology, Computer Science, or related field (preferred but not required).
• 1–5+ years of experience in IT support, system administration, or a related role.

Technical Skills

• Proficiency with Windows and/or macOS administration.
• Strong understanding of networks (TCP/IP, DNS, DHCP, VPN, firewalls).
• Familiarity with cloud platforms (Microsoft 365, Azure).
• Experience with ticketing systems.
• Knowledge of cybersecurity fundamentals.

Soft Skills

• Strong problem-solving and analytical skills.
• Excellent communication and customer service abilities.
• Ability to prioritize tasks and work independently or in a team environment.

Traylor Bros., Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, veteran status, sex, sexual orientation, gender identity, age, genetic information, pregnancy, disability, protected activity, or other non-merit factors.