IT Solutions Engineer — 24/7 Deployments & Analytics

UPS; Tempe (AZ); On-site; USD 70,000 - 110,000; Full time

Job summary

UPS in Tempe, AZ seeks an IT Services Lead to oversee delivery of information technology services, support, and project deployments, coordinating cross-functional teams and vendor relationships.

Responsibilities include managing costs, staffing, equipment inventory, system compliance, and providing training to teams and customers, while pursuing KPIs and SLAs and ensuring security.

Applicants must be a U.S. citizen or have legal work authorization; relocation is possible and shift is flexible.

Qualifications

• Must be a U.S. Citizen or National, or an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S.

Responsibilities

• Oversee the delivery of IT services, support, and project deployments.
• Coordinate cross-functional teams and vendor relationships; apply root cause analysis and KPIs.
• Manage costs, staffing, equipment inventory, and system compliance; provide training to staff and customers.

Job description

UPS in Tempe, AZ seeks an IT Services Lead to oversee delivery of information technology services, support, and project deployments, coordinating cross-functional teams and vendor relationships.

Responsibilities include managing costs, staffing, equipment inventory, system compliance, and providing training to teams and customers, while pursuing KPIs and SLAs and ensuring security.

Applicants must be a U.S. citizen or have legal work authorization; relocation is possible and shift is flexible.