IT Solutions Analyst — Agile, AI & Cloud Innovator

World-Wide-Technology; United States; Remote; USD 77,000 - 115,000; Full time

Benefits offered by this job

Health, Dental, Vision

401k Plan with Company Matching

PTO & Holidays

Parental Leave

Bereavement

Nursing Mothers Benefits

Pet Insurance

Employee Discount Program

Job summary

World Wide Technology is seeking an IT Mid-Level Analyst to support build-out and integration of custom WWT applications and third-party vendor systems. You will collaborate with leadership, architecture, product ownership, and IT teams to design functional solutions that meet business needs.

The role requires a BA/BS in IT or CS and at least 5 years of progressive IT experience, with strong analysis, requirements gathering, and problem-solving abilities.

Qualifications

• Bachelor's degree in Information Systems, IT, CS, Engineering, or related field.
• Minimum of 5 years progressive IT experience.
• Experience with UKG Pro WFM and related APIs/JSON payloads; knowledge of Oracle SQL/PL-SQL is a plus.
• Strong analysis, requirement gathering, and problem-solving skills.
• Excellent communication for technical and non-technical audiences.
• Ability to support big IT initiatives and work in Agile environments.

Responsibilities

• Lead and promote WWT Core Values and best practices.
• Gather and document functional requirements from stakeholders.
• Contribute to functional designs meeting business needs.
• Develop and implement functional solutions aligned with design specs.
• Analyze and validate existing systems for improvements and alignment.
• Maintain comprehensive design documentation and workflows.
• Perform comprehensive testing and support issue resolution.

Skills

Systems Analysis

Requirements Gathering

Problem Solving

Process Improvement

Communication

Product/Initiative Support

Self-Motivation/Time Management

Adaptability

Collaboration

Learning & Development

Education

BA/BS in IT/CS

Tools

UKG Pro WFM

Postman

Oracle SQL

PL/SQL

Oracle HCM Cloud

Microsoft Excel with Power Queries

ServiceNow

Agentic AI

Job description

World Wide Technology is seeking an IT Mid-Level Analyst to support build-out and integration of custom WWT applications and third-party vendor systems. You will collaborate with leadership, architecture, product ownership, and IT teams to design functional solutions that meet business needs.

The role requires a BA/BS in IT or CS and at least 5 years of progressive IT experience, with strong analysis, requirements gathering, and problem-solving abilities.