IT Services Manager: Modernization & Strategy Leader

NYS Office of Information Technology Services; New York (NY); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Holiday & Paid Time Off

Health insurance

Pension/retirement benefits

Professional development

Job summary

Office of Information Technology Services is seeking a Manager Information Technology Services 2 to lead DOS application operations and modernization efforts. You will manage diverse IT teams, guide legacy system transitions, and ensure high availability, security, and performance across the DOS portfolio.

You will provide strategic direction for .NET applications and Microsoft Power Platform initiatives while partnering with executive leadership to communicate progress, risks, and opportunities

Qualifications

• Minimum Qualifications: Open to NYS employees with one year of permanent competitive service as a Manager Information Technology Services 2, M-3, OR in a position at the G-27 level or higher deemed administrative under Section 52.6 of Civil Service Law.

Responsibilities

• Direct and supervise multi-disciplinary IT teams, including Mainframe and Open Systems Developers, Business Analysts, Workplace Services, Production Support, and Infrastructure staff.
• Establish performance standards, conduct evaluations, and foster professional development.
• Coordinate resource allocation and workload prioritization across teams to meet project deadlines and operational demands.
• Lead the strategic modernization of legacy systems, overseeing migration to modern architectures.
• Provide technical direction and governance for design, development, deployment, and maintenance of all current and future .NET applications.
• Guide adoption and implementation of Microsoft Power Platform applications aligning with standards and business needs.
• Oversee day-to-day operations and architectural integrity of the DOS application portfolio for availability, security, and performance.
• Partner with leadership to champion customer service standards and collaborate with stakeholders to translate needs into modern IT solutions.
• Formulate, track, and publish KPIs, operational stats, and project status reports for system health and team efficiency.
• Prepare and deliver executive-level presentations on IT initiatives, risks, and modernization progress.

Skills

Team leadership

Resource coordination

Performance management

Presentation to executives

Strategic collaboration

Tools

.NET applications

Power Platform

Mainframe modernization

Job description

Office of Information Technology Services is seeking a Manager Information Technology Services 2 to lead DOS application operations and modernization efforts. You will manage diverse IT teams, guide legacy system transitions, and ensure high availability, security, and performance across the DOS portfolio.

You will provide strategic direction for .NET applications and Microsoft Power Platform initiatives while partnering with executive leadership to communicate progress, risks, and opportunities