IT Services & Client Solutions Manager

Bally's Corporation; Atlantic City (NJ); On-site; USD 86,000 - 105,000; Full time

Job summary

Bally's Corporation is seeking a client-focused IT solutions professional in Atlantic City, NJ. You will develop relationships with external clients to assess their technology, support, and security needs, and you will present tailored IT equipment and service packages during meetings or presentations.

You will manage projects with timelines and budgets, set client and sales goals, track metrics, and collaborate with vendors and staff to deliver effective solutions while maintaining strong

Qualifications

• Experience with Customer Service (preferred).
• Experience with Computers and Networks (preferred).
• Bachelor's Degree in Computer Science or a Related Field (preferred).

Responsibilities

• Develop relationships with external clients and organizations to assess their technology, support, and security needs.
• Provides client assessments, and pitches IT equipment and service packages during meetings or presentations.
• Manages projects by creating timelines, adhering to budgets, and assigning staff members.
• Establishes client and sales goals, and tracks progress and other metrics.
• Coordinates troubleshooting, support, and service for equipment and networks when necessary.
• Maintains familiarity with current and upcoming IT equipment, services, and other developments.
• Upholds a sense of customer service and measures client satisfaction.

Skills

Customer Service

Computers and Networks

Education

Bachelor's Degree in Computer Science or related field

Job description

Bally's Corporation is seeking a client-focused IT solutions professional in Atlantic City, NJ. You will develop relationships with external clients to assess their technology, support, and security needs, and you will present tailored IT equipment and service packages during meetings or presentations.

You will manage projects with timelines and budgets, set client and sales goals, track metrics, and collaborate with vendors and staff to deliver effective solutions while maintaining strong