IT Services Account Executive: Grow Revenue & Solutions

Ford; Pittsburgh (Allegheny County); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

401(k) with company match

Bereavement Leave

Vacation Benefits

Holidays

Medical, Dental, and Vision Insurance

Life Insurance

Disability Insurance

Additional Insurance Options

CDA Scholarship Foundation

Job summary

Ford Office Technologies in Pittsburgh is seeking an IT Account Executive to grow revenue in IT services such as Managed Network, Compliance, Security, VoIP, projects, and hardware.

You will report to the Vice President of Sales and support customers across regions, owning new business development, the full sales cycle, and post‑order relationship management. This role emphasizes consulting with internal teams, CRM stewardship, and building strong client partnerships.

Qualifications

• 3–5 years of experience in B2B sales.
• Experience selling IT services is desirable.
• Ability to generate and source new prospects.
• Strong communication and interpersonal skills.
• Proven ability to manage multiple accounts and projects simultaneously.
• Excellent negotiation and closing skills.
• Ability to analyze data and create strategic plans.
• Proficiency in CRM software and Microsoft Office Suite.
• Highly organized with strong attention to detail.
• Self-motivated with a results-driven approach.
• Ability to work independently and as part of a team.

Responsibilities

• New Business Development & Customer Retention: Creating activities for customer appointments and closed sales.
• Total Customer Accountability: Maintaining full responsibility for the customer relationship, including complaint coordination and receivables.
• Full Sales Cycle (Order to Cash): Handling quotes, proposals, walk-throughs, order presentation, delivery, and post-order relationship management.
• Customer Relationship Management (CRM): Maintaining the internal customer relationship using a CRM tool.
• Consulting & Collaboration: Acting as a consultant to other FOT Sales Team members and collaborating with other departments.

Skills

New business development

Customer retention

CRM proficiency

Negotiation & closing

Account management

Data analysis & planning

Interpersonal skills

Independence & teamwork

Tools

CRM software

Microsoft Office Suite

Job description

Ford Office Technologies in Pittsburgh is seeking an IT Account Executive to grow revenue in IT services such as Managed Network, Compliance, Security, VoIP, projects, and hardware.

You will report to the Vice President of Sales and support customers across regions, owning new business development, the full sales cycle, and post‑order relationship management. This role emphasizes consulting with internal teams, CRM stewardship, and building strong client partnerships.