Information Technology Sales Account Executive

Ford Office Technologies; Pittsburgh (Allegheny County); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

401(k) with company match

Bereavement Leave

Vacation Benefits

Holidays

Medical, Dental, and Vision Insurance

Life Insurance

Voluntary Short-Term Disability

Voluntary Long-Term Disability

Voluntary Insurance options

CDA Scholarship Foundation

Job summary

Ford Office Technologies seeks an IT Account Executive to drive revenue across IT services including Managed Network, Compliance, Security, VoIP, and hardware. You will report to the VP of Sales and support customers across regions, with no direct reports.

The role emphasizes new business development, account management, and cross-department collaboration. Ideal candidates have 3-5 years in B2B sales, are experienced in IT services, and proficient with CRM tools.

Qualifications

• 3-5 years of B2B sales experience preferred.
• Experience selling IT services is desirable.
• Proven ability to manage multiple accounts and projects.

Responsibilities

• Develop new business and maintain customer relationships.
• Manage full sales cycle from quotes to cash and post-order support.
• Maintain customer relationships using a CRM tool.
• Collaborate with internal teams to deliver IT services.

Skills

B2B sales

IT services sales

Strong communication

Negotiation & closing

Data analysis & planning

Independent & team work

Tools

CRM software

Microsoft Office

Job description

Description

We are seeking motivated and ambitious individuals to join our growing team as an IT Account Executive. The core focus of this role will be growing revenue in IT services like Managed Network, Compliance, Security Services, VoIP, Projects, Contracted Services, and Computer Hardware. The IT Account Executive will report to the Vice President of Sales and support customers across all regions, new and emerging. The role has no direct reports.

Key Responsibilities

• New Business Development & Customer Retention: Creating activities for customer appointments and closed sales.
• Total Customer Accountability: Maintaining full responsibility for the customer relationship, including complaint coordination and receivables.
• Full Sales Cycle (Order to Cash): Handling quotes, proposals, walk-throughs, order presentation, delivery, and post-order relationship management.
• Customer Relationship Management (CRM): Maintaining the internal customer relationship using a CRM tool.
• Consulting & Collaboration: Acting as a consultant to other FOT Sales Team members and collaborating with other departments.

Ford Office Technologies, Pittsburgh Post-Gazette Top Workplace and Pittsburgh Business Times Best Place to Work, is the area's largest independent full-line authorized provider of the industry's top four manufacturers for copier, printer, and multi-function product (MFP) technology - Canon, Konica Minolta, Kyocera and Lanier (Ricoh). Since opening in 1991, Ford Office Technologies has been focused on delivering the area's best products and services available in the industry. Our family owned and operated business, headquartered in Connellsville, Pennsylvania, is continually evolving and growing to meet the ever-expanding needs of our customers. From data management to IT services, our main goal is to ensure that our customers' businesses run smoothly and efficiently with an established company that they can trust. We currently support clients in Pennsylvania, Maryland, West Virginia, and Ohio. Our growth also incorporates expanding our reach, with offices in Pittsburgh, Hermitage, Erie, Monroeville and most recently our Niles, OH location.

Requirements

• At least 3-5 years of experience in B2B sales.
• Experience selling IT services is desirable.
• Ability to generate and source new prospects.
• Strong communication and interpersonal skills.
• Proven ability to manage multiple accounts and projects simultaneously.
• Excellent negotiation and closing skills.
• Ability to analyze data and create strategic plans.
• Proficiency in CRM software and Microsoft Office Suite.
• Highly organized with strong attention to detail.
• Self-motivated with a results-driven approach.
• Ability to work independently and as part of a team.

In Return We Offer

• 401(k) with company match
• Bereavement Leave
• Vacation Benefits
• Holidays
• Medical, Dental, and Vision Care Insurance
• Life Insurance - both company paid and additional coverage.
• Voluntary Short-Term and Long-Term Disability Insurance
• Voluntary Policies for additional insurance to cover accident, cancer, critical illness, or injury.
• CDA Scholarship Foundation