IT ServiceNow Project Manager Onsite Irving

Kelly Services; Irving (TX); Vor Ort; USD 76.000 - 83.000; Vollzeit

Zusammenfassung

Kelly Services is seeking a Project Manager for a 6-month contract in Irving, TX. Onsite schedule with ownership of project delivery, planning, governance, and outcomes rather than hands-on engineering.

The ideal candidate has 5+ years of IT project delivery experience, including ServiceNow/ITSM projects, and strong communication with technical and business audiences. Must be able to coordinate multi-workstream initiatives and cross-functional teams.

Qualifikationen

• Bachelor’s/4-year degree required.
• 5+ years of IT project delivery experience, including PM experience with ServiceNow or comparable ITSM.
• Experience in IT environments and ServiceNow/ITSM project delivery (implementation/enhancement/integration).
• Knowledge of ITSM processes: incident, problem, change, service request; understand platform workflows.

Aufgaben

• Own day-to-day project delivery and lead IT/ServiceNow ITSM projects from initiation to closeout.
• Develop and maintain project charters, scope, schedules, milestones, and RAID logs; monitor budgets and variances.
• Coordinate requirements planning and status sessions with stakeholders; document decisions and action owners.
• Track deliverables against acceptance criteria; coordinate testing, UAT, defect resolution, and sign-off.
• Provide concise status reports to executives; align platform changes with operational workflows.

Kenntnisse

IT project delivery

ServiceNow/ITSM

Scope & schedule management

Stakeholder management

Clear communication

Risk & dependency planning

Infrastructure concepts

Team coordination

Ausbildung

Bachelors/4 Year Degree

Tools

Microsoft Project

Smartsheet

Jira

Microsoft Teams

Jobbeschreibung

Kelly Services is seeking a Project Manager for a 6-month contract in Irving, TX. Onsite schedule with ownership of project delivery, planning, governance, and outcomes rather than hands-on engineering.

The ideal candidate has 5+ years of IT project delivery experience, including ServiceNow/ITSM projects, and strong communication with technical and business audiences. Must be able to coordinate multi-workstream initiatives and cross-functional teams.