IT Service Desk Specialist

Wurth Elektronik; Watertown (SD); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

PTO

Sick leave

Job summary

Wurth Elektronik is seeking a technical support specialist based in Watertown, South Dakota. The role involves providing support to end users for computer and hardware issues, including troubleshooting and resolving problems.

Key responsibilities include responding to user inquiries, performing installations, and documenting support activities. The position offers comprehensive benefits such as medical, dental, vision, 401k, PTO, and sick leave.

Qualifications

• Experience in providing technical support for software and hardware issues.
• Ability to troubleshoot and resolve low-complexity technical problems.
• Familiarity with diagnostics tools and software installation.

Responsibilities

• Provide support for computer and hardware issues.
• Respond to technical support requests via multiple channels.
• Coordinate with other departments as needed for issue resolution.
• Document and track problems using applicable systems.

Skills

Technical support experience

Problem solving

Customer service

Job description

Wurth Elektronik is seeking a technical support specialist based in Watertown, South Dakota. The role involves providing support to end users for computer and hardware issues, including troubleshooting and resolving problems.

Key responsibilities include responding to user inquiries, performing installations, and documenting support activities. The position offers comprehensive benefits such as medical, dental, vision, 401k, PTO, and sick leave.