IT Service Delivery Lead – Client Accounts

designDATA; Gaithersburg (MD); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive health plans

401(k) with match

Paid time off

Employee referral bonus

Discount programs

Job summary

designDATA is seeking a dedicated professional to manage client accounts and enhance IT services in Gaithersburg, Maryland. The successful candidate will work closely with a cross-functional team to ensure client satisfaction and drive sales through strategic account management.

We offer a supportive company culture with extensive benefits including comprehensive health plans, a 401(k) match, and generous paid time off. Join us to empower end-users and deliver exceptional technological solutions!

Qualifications

• Experience in managing client accounts effectively.
• Proven ability to drive sales and meet targets.
• Strong analytical and negotiation skills.

Responsibilities

• Manage client accounts with cross-functional team support.
• Drive contract renewals and project sales activities.
• Analyze client needs to identify sales opportunities.
• Coordinate client equipment acquisition and maintenance.
• Act as Incident Manager for client issues during business hours.

Skills

Client account management

Sales analysis

Incident management

Vendor negotiation

Job description

designDATA is seeking a dedicated professional to manage client accounts and enhance IT services in Gaithersburg, Maryland. The successful candidate will work closely with a cross-functional team to ensure client satisfaction and drive sales through strategic account management.

We offer a supportive company culture with extensive benefits including comprehensive health plans, a 401(k) match, and generous paid time off. Join us to empower end-users and deliver exceptional technological solutions!