IT Service Change Manager

VOLTO Consulting; Collegeville (PA); On-site; USD 110,000 - 150,000; Full time

Job summary

VOLTO Consulting is seeking an experienced IT Change Manager with 8–10 years of hands-on experience in change management within IT services. You will design and implement a comprehensive change framework, establish CAB governance, and define risk scoring and release decisions.

The role focuses on standardized templates, rollback readiness, and continuous lifecycle improvements. Key responsibilities include driving end-to-end change governance, ensuring controlled deployments, and enabling

Qualifications

• Experience in change management lifecycle and ITSM practices.
• Ability to design and implement end-to-end change management processes.
• Strong understanding of CAB governance and approval mechanisms.

Responsibilities

• Design and implement an end-to-end change management framework
• Establish and operationalize CAB governance and approval mechanisms
• Define risk scoring, release governance, and Go/No-Go decision models
• Standardize templates across team for information consolidation
• Ensure rollback readiness and controlled deployment practices
• Drive continuous improvement across the change lifecycle
• Change management leadership for IT service changes

Skills

Change management

IT service management

Governance

Job description

Change management

IT Service Change manager role with 8 to 10 years experience with below experience

Design and implement an end-to-end change management framework

Establish and operationalize CAB governance and approval mechanisms

Define risk scoring, release governance, and Go/No-Go decision models

Standardize templates across team for information consolidation

Ensure rollback readiness and controlled deployment practices

Drive continuous improvement across the change lifecycle