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Responsible for leading a single major project or multiple moderate projects. Types include, but are not limited to, business systems or process improvement, department reorganizations and strategy implementation, training, feasibility studies and pilots. Consults with operations managers to ensure strategic alignment, cost effectiveness and mitigation of negative operational and/or customer impacts of business initiatives and projects; works with project sponsor to develop objectives and scope; assists in or develops business case/justification. Develops or oversees development of project plan(s). Leads multiple major projects/initiatives in completing strategic projects. Provides staff leadership to team members; facilitates team meetings, cultivates and reinforces group values, norms and behaviors; provides guidance and motivation to team on performance and productivity issues; ensures compliance with established project management methodologies and standards; takes corrective action as needed. Establishes and maintains formal controls to manage and monitor project budget, scope, quality, schedule and risks to ensure projects are completed on time, within budget and effectively. Negotiates necessary project changes with project sponsor. Maintains, adjusts and updates project plans as needed. Develops communication plans and strategies; provides timely, accurate communication of project plans and status to stakeholders. Leads and/or facilitates business process improvement (BPI) activities; assists managers and subject matter experts to identify, understand and improve or revise processes, practices and policies; assists managers in establishing process controls in order to measure baseline and post-improvement performance to monitor success of improvement initiatives. Acts as a change agent, systematically driving continuous improvement using lean, Six Sigma and other continuous improvement techniques. Ensures all project documents are catalogued and archived in a secure and efficient manner; documents and files all lessons learned along with all project artifacts. Develops and maintains key relationships across the business, including with senior executives; provides subject matter expertise for project management and/or process improvement. Collaborates with, mentors and/or assists in training other PMs or leads to continually improve project standards and methodology. Actively partners and participates with other utilities to strengthen and create opportunities to share best practices.