IT Project Manager I

East Carolina University; Greenville (NC); On-site; USD 80,000 - 110,000; Full time

Job summary

East Carolina University in Greenville, NC is seeking an IT Project Manager for ITCS PMO to lead planning, delivery, and governance of medium-to-large IT initiatives. The role reports to the Senior Project Manager Supervisor and requires coordinating cross-functional teams, managing scope, budget, and schedules, and communicating with stakeholders.

The ideal candidate will hold a Bachelor's degree (CAPM/PMP preferred) and have experience with PMI/PMBOK processes, Agile practices, and portfolio

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• CAPM or PMP certification is desired.
• Experience in IT Project Management managing moderately complex to large-scale IT projects.

Responsibilities

• Project Management & Delivery of IT projects from initiation to completion.
• Handle risk management and project reporting to stakeholders.
• Engage clients and provide service management.
• Lead communication with stakeholders and guide project teams.
• Track portfolio status and ensure project alignment with goals.

Skills

Project management

Risk management

Stakeholder communication

Team leadership

Project reporting

Education

Bachelor's degree or equivalent

CAPM or PMP certification preferred

Tools

PPM tools

PM software

Job description

Be a Pirate!

East Carolina University (ECU) is consistently ranked among the nation's top public universities for its commitment to research, innovation, social mobility, and public service. Classified as a R1 institution by the Carnegie Commission on Higher Education, ECU is among the top 5% of research universities in the United States, an elite designation reflecting the highest levels of research activity, funding, and doctoral output.

Founded in 1907, ECU is a public, four-year university located in Greenville, N.C., which and is widely regarded as the cultural, educational, economic, and medical hub of eastern North Carolina. Through education, research, healthcare, community engagement, athletics, cultural enrichment, and service, ECU enhances the quality of life for its students, the state and communities around the world. It is a great place to work, teach, and learn.

ECU's commitment to impactful scholarship is further demonstrated through its repeated Carnegie Community Engagement Classification (2010, 2015, 2024), as well as its 2024 designation as a Carnegie Leadership for Public Purpose institution. These distinctions recognize the university's leadership in translating research into meaningful community partnerships and measurable societal benefits.

The university supports its workforce through a wide range of professional development opportunities designed to foster career growth and skill advancement. Eligible employees also benefit from a comprehensive benefits package that promotes a healthy work-life balance.

Primary Purpose of Organizational Unit

The Administration & Finance Division encompasses a broad range of operational, financial, technological, safety, administrative and people-focused units that support the daily functions and long-term success of the university.

Information Technology and Computing Services (ITCS) is the central agency that supports enterprise-wide computing at East Carolina University. ITCS, through innovative information technology initiatives and service, provides opportunities for the ECU community to excel in teaching, research, and service using state-of-the-market technology and collaborative environments. ITCS is first and foremost committed to providing excellent information technology support for faculty, staff, and students. ITCS partners with campus departments, other universities, and industry to make strategic investments in information technology infrastructure that will help maintain a competitive advantage in administrative applications, faculty research, and outreach to the state and nation. We will achieve this through increasing the core functions and deploying appropriate technology throughout the university.

The ITCS Project Management Office (PMO) purpose is to streamline project delivery and initiatives at ECU. Working collaboratively with cross-campus departments and talented ITCS technical professionals, the PMO aims to provide project onboarding, guidance, support, coordination, monitoring, and reporting.

Primary Purpose of Position

This position is responsible for managing Information Technology and Computing Services (ITCS) projects and/or initiatives, from start to finish. Reporting to the Senior Project Manager Supervisor, duties include carrying out varying duties such as planning, coordination, and implementation efforts, while also monitoring/controlling project scope, budget, schedules, project teams and resources; utilizing project protocols, templates and procedures. Additional responsibilities consist of identifying project risks and/or issues, including the development of risk mitigation plans, then communicating those identified to project sponsor(s), stakeholder(s), and ITCS Direct Reports, when applicable. In addition, this position will be responsible for the establishment of project artifacts and providing regular status updates to ensure transparency is provided to ITCS and the University community over the duration of the project(s).

This position leads planning, management, and/or implementation of various sized projects (small to medium projects), including the facilitating the definition of project missions, goals, tasks, and resource requirements; resolving or assisting in the resolution of conflicts within and between projects or functional areas; developing methods to monitor project or area progress; and providing corrective supervision if necessary. Responsibilities include assembling the project staff; for their technical or functional development, performance, during the project or projects and managing project budget and resource allocation. This position facilitates the definition of service levels and customer requirements and interacts regularly with existing or potential clients to determine their needs and to develop plans for improving delivery. This position will advocate on behalf of clients and represent clients' needs as appropriate to senior management and works cross-functionally to solve problems and implement changes. They follow a defined, agreed upon project management methodology. They present oral and written reports defining plans, problems, and resolutions to appropriate levels of management. Provides leadership and direction to the functional team so that tasks and activities are coordinated for project scope control, quality control, communication management, change control management, risk management and issue management. This position is responsible for the accurate, timely tracking and monitoring of assigned projects within the Project Portfolio Management (PPM) solution. This position will utilize the identified PPM tool to ensure that project(s) and program(s) statuses are accurate and complete.

This position may also be accountable for overseeing the elicitation of business, technical, and/or functional requirements.

Key Responsibilities:

• Project Management & Delivery (60%)
• Risk Management & Project Reporting (20%)
• Client Engagement & Service Management (5%)
• Stakeholder Communication & Team Leadership (10%)
• Portfolio Management & Project Tracking (5%)

Minimum Education, Knowledge, Skills, and Experience

Bachelor's degree or equivalent combination of education and experience.

Preferred Education, Knowledge, Skills, and Experience

• CAPM or PMP certification is desired.
• Hands-on experience in an IT Project Management role managing moderately complex to large-scale IT projects is preferred.
• Knowledge of IT Project Management processes, procedures, documentation, and reporting standards based on PMI/PMBOK methodologies is preferred.
• Experience with Project Portfolio Management (PPM) tools and Agile project management practices is desired.
• Demonstrated experience advising and counseling senior management and leadership on project issues, risks, process re-engineering initiatives, and technology-related matters.
• Experience preparing procurement and RFP documents, defining functional and non-functional IT application requirements, and managing third-party vendors is preferred.
• Ability to perform detailed project planning, conduct risk assessments, and develop effective risk mitigation strategies.
• Strong ability to translate and communicate technical concepts, information, plans, and procedures to both technical and non-technical business stakeholders.
• Ability to establish and maintain effective working relationships with clients, management, and project team members.

Special Instructions to Applicant

Open only to applicants currently employed by East Carolina University

East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online.

This position requires the employee to reside within a reasonable commutable distance of the ECU main campus. "Reasonable commuting distance" is defined as a location that does not exceed a distance that can be safely traveled in two hours by automobile under average conditions of traffic, weather, and roads to employee's assigned duty station in Greenville, NC.

The standard work schedule for this position will need to be adjusted to meet the position requirements, which include and are not limited to evening and weekend hours to perform scheduled and unscheduled workload requirements to maintain University operations.

This position may be eligible for Flexible Work Arrangements (FWA) under the ECU FWA Policy.

Applicants must be currently authorized to work in the United States on a full-time basis

All degrees must be received from appropriately accredited institutions.

Contingent upon availability of funds.

Additional Instructions to Applicant

In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.

Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.

Job Open Date

09/03/2026

Open Until Filled

No

Job Close Date

09/17/2026

Initial Screening Begins

09/18/2026

Quick Link for Direct Access to Posting

https://ecu.peopleadmin.com/postings/96897

Nondiscrimination Statement

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at [phone] (Voice/TTY) or [e-mail].

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Department for People Operations, Success, and Opportunity

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at [phone] or toll free at 1-866-489-1740 or send an email to [e-mail]. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.