IT Project Manager/Business Analyst

University of the Incarnate Word

San Antonio (TX)

On-site

USD 65,000 - 70,000

Full time

5 days ago

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Job summary

The University of the Incarnate Word is seeking an IT Project Manager/Business Analyst to collaborate with cross-functional and technical teams across UIW sites and drive business analysis and project activities. The role reports to the Assistant Director of Global Technology Operations and Project Management and supports the successful implementation of technological processes and/or system improvements.

Responsibilities include coordinating project operations, delivering end-user reports via

Qualifications

Bachelor’s degree in Computer Information Systems, Information Technology, Computer Science, Business Administration, or relevant degree.
Three (3) years of professional experience in the field of business analysis. Complex internships considered.
Two (2) years of professional experience facilitating business process reviews and documenting current processes, gaps, and desired future states.

Responsibilities

Coordinate business analysis activities with cross-functional and technical teams.
Manage project operations to support technology implementations and system improvements.
Develop end-user reports using SQL queries and reporting tools.
Prepare and deliver presentations for audiences with varying technical levels within the organization.

Skills

Project management

Business analysis

SQL queries

Report writing

Meeting facilitation

Communication

Time management

Confidentiality

Education

Bachelor's degree in a relevant field

Tools

Ellucian Banner Applications

Power BI

Argos

Microsoft Office

Job description

Position Summary

The IT Project Manager/Business Analyst is responsible for collaborating with cross-functional and technical teams across domestic and international UIW sites to facilitate business analysis and management of project activities. Key responsibilities include managing project operations to support the successful implementation of technological processes and/or system improvements. The IT Project Manager/Business Analyst reports to the Assistant Director of Global Technology Operations and Project Management.

UIW Mission

Essential Functions

Job Duties

Knowledge Skills And Abilities

Ability to effectively work with minimal supervision.
Strong skills in project management and business analysis methodologies.
Experience of knowledge in Microsoft productivity tools.
Strong skills in writing SQL queries to analyze and create end-user reports.
Strong skills in writing and modifying reports utilizing reporting tools.
Ability to effectively facilitate meetings involving both functional and technical teams.
Ability to effectively coordinate project activities.
Effective oral, written and non-verbal communication skills.
Ability to effectively pivot communication style to address the needs of the audience and shifting priorities.
Strong skills in critical thinking, time management, analytical and problem-solving skills.
Ability to work under pressure and meet targeted deadlines.
A record of being flexible, accurate, detail-oriented, reliable, and self-motivated.
Ability to maintain confidentiality and exercise discretion in communicating confidential and/or sensitive information.
Ability to effectively create training materials and presentations.
Ability to work effectively with individuals from diverse communities and cultures.
Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.

Required Education

Bachelor's Degree in Computer Information Systems, Information Technology, Computer Science, Business Administration, or relevant degree.

Required Work Experience

Three (3) years of professional experience in the field of business analysis. Note that complex internships will be considered.
Two (2) years of professional complex project management experience facilitating business process reviews and documenting current processes, gaps, and desired future states. Note that complex internships will be considered.
Two (2) years of experience developing and executing presentations for audiences with various technical levels within an organization.

Preferred Qualifications

Four (4) years of professional experience in the field of business analysis.
Three (3) years experience facilitating business process reviews, documenting current processes, gaps, and desired future state.
Three (3) years experience working in an educational/university environment.
Three (3) experience working with Ellucian Banner Applications.
Three (3) years of experience facilitating business process reviews and documenting outcomes.
Three (3) years of experience using reporting tools such as Argos and Microsoft Power BI.
Knowledge of higher education administrative areas and their function, such as the roles within the recruitment, admissions, registration, billing, and business/finance departments.
Familiarity with higher education organizational structure, policies, and procedures.
Business Analysis or Project Management certification.
Bilingual in Spanish.

Required Certifications, Licenses Or Registrations

None specified.

Work Hours

Mon through Fri 8am to 5pm with extended hours as needed to meet departmental goals.

Physical Demands

Ability to regularly move about main campus and local satellite campuses to provide customer services as needed throughout the day.
Ability to regularly move about campus to actively engage faculty, staff, and potential/current students, as well as attend meetings on and off campus.

Posting Number: AS2298PO

Job Type: Full Time

Job Category: Administrator (exempt)

Desired Start Date: 09/16/2026

Position End Date (if Temporary)

Reports To: Assistant Director of Global Technology Operations and Project Management

Salary: $65,000-$70,000 Annualized

Open Date: 08/19/2026

Close Date

Open Until Filled: Yes

Special Instructions to Applicant: N/A.

UIW is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).

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