IT Project Manager/Business Analyst

University of the Incarnate Word; San Antonio (TX); On-site; USD 65,000 - 70,000; Full time

Job summary

University of the Incarnate Word seeks an IT Project Manager/Business Analyst to collaborate with cross-functional teams across UIW sites, lead business analysis, and manage project activities for technology processes and system improvements. Reports to the Assistant Director of Global Technology Operations and Project Management.

Requirements include a Bachelor's degree in a relevant field, 3 years of business analysis experience, 2 years in complex project management, and strong presentation

Qualifications

• Bachelor's degree in CIS/IT/CS/Business or related field.
• Three years of professional experience in business analysis.
• Two years of professional complex project management experience facilitating business process reviews and documenting current processes, gaps, and desired future states.
• Two years of experience developing and delivering presentations to audiences with various technical levels within an organization.

Responsibilities

• Collaborate with cross-functional and technical teams across UIW sites to analyze business needs.
• Manage project operations to support implementation of technological processes and/or system improvements.
• Report to the Assistant Director of Global Technology Operations and Project Management.

Skills

Project management

Business analysis

MS Office

SQL queries

Reporting tools

Meeting facilitation

Stakeholder coordination

Communication

Training materials

Diversity experience

Education

Bachelor's degree in CIS/IT/CS/Business

Tools

Ellucian Banner

Power BI

Argos

Job description

Position Summary

The IT Project Manager/Business Analyst is responsible for collaborating with cross-functional and technical teams across domestic and international UIW sites to facilitate business analysis and management of project activities. Key responsibilities include managing project operations to support the successful implementation of technological processes and/or system improvements. The IT Project Manager/Business Analyst reports to the Assistant Director of Global Technology Operations and Project Management.

UIW Mission

Position Summary

The IT Project Manager/Business Analyst is responsible for collaborating with cross-functional and technical teams across domestic and international UIW sites to facilitate business analysis and management of project activities. Key responsibilities include managing project operations to support the successful implementation of technological processes and/or system improvements. The IT Project Manager/Business Analyst reports to the Assistant Director of Global Technology Operations and Project Management.

Essential Functions

Job Duties

Knowledge Skills And Abilities

• Ability to effectively work with minimal supervision.
• Strong skills in project management and business analysis methodologies.
• Experience of knowledge in Microsoft productivity tools.
• Strong skills in writing SQL queries to analyze and create end-user reports.
• Strong skills in writing and modifying reports utilizing reporting tools.
• Ability to effectively facilitate meetings involving both functional and technical teams.
• Ability to effectively coordinate project activities.
• Effective oral, written and non-verbal communication skills.
• Ability to effectively pivot communication style to address the needs of the audience and shifting priorities.
• Strong skills in critical thinking, time management, analytical and problem-solving skills.
• Ability to work under pressure and meet targeted deadlines.
• A record of being flexible, accurate, detail-oriented, reliable, and self-motivated.
• Ability to maintain confidentiality and exercise discretion in communicating confidential and/or sensitive information.
• Ability to effectively create training materials and presentations.
• Ability to work effectively with individuals from diverse communities and cultures.
• Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.

Required Education

Bachelor's Degree in Computer Information Systems, Information Technology, Computer Science, Business Administration, or relevant degree.

Required Work Experience

• Three (3) years of professional experience in the field of business analysis. Note that complex internships will be considered.
• Two (2) years of professional complex project management experience facilitating business process reviews and documenting current processes, gaps, and desired future states. Note that complex internships will be considered.
• Two (2) years of experience developing and executing presentations for audiences with various technical levels within an organization.

Preferred Qualifications

• Four (4) years of professional experience in the field of business analysis.
• Three (3) years experience facilitating business process reviews, documenting current processes, gaps, and desired future state.
• Three (3) years experience working in an educational/university environment.
• Three (3) experience working with Ellucian Banner Applications.
• Three (3) years of experience facilitating business process reviews and documenting outcomes.
• Three (3) years of experience using reporting tools such as Argos and Microsoft Power BI.
• Knowledge of higher education administrative areas and their function, such as the roles within the recruitment, admissions, registration, billing, and business/finance departments.
• Familiarity with higher education organizational structure, policies, and procedures.
• Business Analysis or Project Management certification.
• Bilingual in Spanish.

Required Certifications, Licenses Or Registrations

None specified.

Work Hours

Mon through Fri 8am to 5pm with extended hours as needed to meet departmental goals.

Physical Demands

• Ability to regularly move about main campus and local satellite campuses to provide customer services as needed throughout the day.
• Ability to regularly move about campus to actively engage faculty, staff, and potential/current students, as well as attend meetings on and off campus.

Posting Number: AS2298PO

Job Type: Full Time

Job Category: Administrator (exempt)

Desired Start Date: 10/16/2026

Reports To: Assistant Director of Global Technology Operations and Project Management

Salary: $65,000-$70,000 Annualized

Open Date: 08/19/2026

Close Date:

Open Until Filled: Yes

Special Instructions to Applicant: N/A.

UIW is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).