IT Project Manager

Genworth; Richmond (VA); Hybrid; USD 84,000 - 127,000; Full time

Benefits offered by this job

Competitive pay

Healthcare coverage

401(k) plan

Paid time off

Tuition reimbursement

Job summary

Genworth’s CareScout unit seeks an IT Project Manager to lead cross-functional change initiatives. You’ll manage projects across IT and business units, driving value for policyholders through structured methodologies and stakeholder collaboration.

With at least five years of IT project management experience, you’ll coordinate plans, manage scope, and communicate progress to senior leaders, ensuring timely delivery and measurable benefits.

Qualifications

• Bachelor’s degree or Military experience.
• Minimum of 5 years IT project management experience.
• Experience leading customer-focused projects across organizational boundaries.
• Excellent planning, organizational and execution skills.
• Strong communication—oral, written, interpersonal and presentation.
• Ability to gather, document and develop business scope with stakeholders.
• Results oriented with multiple deadlines and priorities.
• Strong analytical and problem solving skills.

Responsibilities

• Manage cross functional project teams through complex projects using PMI, Agile/LEAN, and SDLC.
• Motivate and direct teams to research and quantify business opportunities and develop formal recommendations.
• Apply PM tools to manage scope, schedule, cost, risk, quality, communication, resources and suppliers.
• Coordinate plans for large cross-functional projects with multiple work-streams.
• Conduct cost-benefit analyses and validate assumptions with stakeholders.
• Prepare written and oral updates for senior management and business leaders.

Skills

Cross-functional leadership

Project management

PMO coordination

Stakeholder communication

Cost-benefit analysis

Agile/LEAN

SDLC

Planning & scheduling

Risk management

Education

Bachelor’s degree or Military experience

Job description

About Us

At Genworth and CareScout, we're on a mission to simplify and dignify the aging experience.

About Us

At Genworth and CareScout, we're on a mission to simplify and dignify the aging experience. The truth is, most of us will help a parent, spouse, family member, friend, or neighbor navigate aging and care at some point in our lives. We've been there ourselves. That's why we're building better ways to help people find, fund, and understand aging care all while being supported every step of the way. We're a team of curious problem‑solvers, compassionate listeners, and people who care about making a difference. We value diverse perspectives and are committed to fostering an inclusive culture where every team member feels respected, supported, and empowered to bring their authentic self.

Our four values guide our strategy, our decisions, and our interactions:

• Make it human. We care about the people that make up our customers, colleagues, and communities.


• Make it about others. We do what’s best for our customers and collaborate to drive progress.


• Make it happen. We work with intention toward a common purpose and forge ways forward together.


• Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

If you’re looking to build a meaningful career while helping transform the aging experience for millions of families, we’d love to hear from you.

POSITION TITLE

IT Project Manager

POSITION LOCATION

This position is available to Virginia residents as Richmond, Virginia in-office applicants. A Hybrid schedule of both Remote and In-Office days is required. In office days are Tuesday, Wednesday and Thursday with working hours targeting our core business hours of 9am-5pm EST.

YOUR ROLE

As a member of the Project Management Office, you’ll play a crucial role in managing change initiatives that support our ability to deliver world class customer service and capabilities to our policyholders—now and in the future. You will support projects focused on transforming our Information Technology. The projects supported by this role will have potentially span across multiple business functions and technology platforms calling on breadth of technical and project management skillsets.

What You Will Be Doing

• Manage cross functional project teams though complex projects using widely accepted project methodologies (e.g., PMI, Agile/LEAN, SDLC)


• Motivate and direct team members to build collaborative project teams to conduct research and analysis to quantify business opportunities and issues and develop formal recommendations for presentation to management


• Apply project management tools and methods to manage project scope, schedule, cost, risk, quality, communication, resources and suppliers


• Work with other PMO team members to integrate plans and coordinate execution for large cross-functional projects requiring multiple work-streams and sub-plans


• Conduct cost-benefit Analysis for projects, validate cost and benefit assumptions with stakeholders, resource managers and process owners


• Conduct written and oral project updates for senior management and business leaders

What You Bring

• Bachelor’s degree or Military experience


• Minimum of 5 years IT project management experience


• Demonstrated ability to develop strategic relationships and lead customer focused projects across organizational boundaries


• Excellent planning, organizational and execution skills


• Strong communication -- oral, written, interpersonal and presentation skills


• Demonstrated experience interacting & collaborating with business areas in gathering, documenting and developing business scope for projects


• Results oriented, ability to meet and exceed objectives and handle multiple deadlines and priorities


• Strong analytical and business problem solving skills

Additional

• At this time, Genworth will not sponsor a new applicant for employment authorization for this position.


• No agencies please.

National Range: $84,400 - $127,000

Disclaimer: This role is aligned to a national market-based pay range. Actual compensation will vary based on geographic location, experience, skills, and other job-related factors. In addition to base salary, this role is eligible to participate in a bonus incentive plan. Incentive compensation is based on individual and company performance and is not guaranteed.

Employee Benefits & Well-Being

Genworth|CareScout employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.

• Competitive Compensation & Total Rewards Incentives


• Comprehensive Healthcare Coverage


• Multiple 401(k) Savings Plan Options


• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)


• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave


• Disability, Life, and Long Term Care Insurance


• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support


• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)


• Caregiver and Mental Health Support Services