IT Project Manager

Talentify; Palo Alto (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

Talentify is seeking a Zip Administrator to own configuration, maintenance, and continuous improvement of the Zip intake-to-pay orchestration platform. You will partner with procurement, legal, sourcing, and finance to build intake forms, approval workflows, and routing logic that support compliant purchasing while integrating Zip with ERP and ticketing systems.

Responsibilities include production support, testing changes, and documenting configurations to ensure audit readiness and data

Qualifications

• Hands-on experience configuring or administering workflows in Zip or similar intake/procurement platforms.
• Ability to translate requirements from procurement, legal, sourcing, and finance teams into system configurations.
• Strong analytical and organizational skills with experience testing and launching automated workflows.
• Experience partnering with cross-functional stakeholders to gather requirements and translate them into configurations.
• Familiarity with ticketing or service-management tools such as Jira for issue tracking and support.

Responsibilities

• Configure, build, and maintain complex conditional approval workflows, dynamic intake forms, and routing logic within Zip.
• Partner with procurement, legal, sourcing, and business stakeholders to translate requirements into scalable Zip workflows.
• Manage service requests, triage issues, and troubleshoot workflow problems using Jira or similar systems.
• Support integrations between Zip and ERP platforms and other enterprise systems for accurate data flow.
• Provide day-to-day production support for procurement, legal, and sourcing teams, ensuring platform uptime and data integrity.
• Test, validate, and release workflow/configuration changes including regression testing during updates.
• Monitor platform performance, user adoption, and workflow efficiency; implement improvements as processes evolve.
• Document workflow configurations and administrative procedures to support knowledge sharing and audit readiness.

Skills

Workflow configuration

Cross-functional collaboration

Analytical skills

Documentation

Jira knowledge

Tools

Jira

SAP ERP

Job description

Title

Zip Administrator

The Zip Administrator will own the configuration, maintenance, and continuous improvement of our Zip intake-to-pay procurement orchestration platform. This role partners with procurement, legal, sourcing, and finance stakeholders to build intake forms, approval workflows, and routing logic that support efficient, compliant purchasing operations, while integrating Zip with enterprise systems such as ERP and ticketing platforms.

Key Responsibilities

• Configure, build, and maintain complex conditional approval workflows, dynamic intake forms, and routing logic within the Zip platform.
• Partner with procurement, legal, sourcing, and business stakeholders to translate purchasing and intake requirements into scalable Zip workflow designs.
• Manage service requests, triage issues, and troubleshoot workflow or routing logic problems using ticketing systems such as Jira.
• Support and maintain integrations between Zip and enterprise systems, including ERP platforms, to ensure accurate, timely data flow across procurement, finance, and sourcing processes.
• Provide day-to-day production support for procurement, legal, and sourcing teams, resolving issues and ensuring platform uptime and data integrity.
• Test, validate, and release workflow and configuration changes, including regression testing during Zip platform updates.
• Monitor platform performance, user adoption, and workflow efficiency, recommending and implementing improvements as purchasing processes evolve.
• Document workflow configurations, business rules, and administrative procedures to support knowledge sharing and audit readiness.

Required Qualifications

• 2-3+ years of hands-on experience configuring, administering, or building workflows within Zip or a comparable intake/procurement orchestration platform.
• Working knowledge of procurement, supply chain, or SaaS operations and how purchasing requests move from intake through approval and fulfillment.
• Strong analytical and organizational skills, with experience designing, testing, and launching automated approval and routing logic.
• Experience partnering with cross-functional stakeholders, including procurement, legal, sourcing, and finance, to gather requirements and translate them into system configurations.
• Familiarity with ticketing or service management tools such as Jira for issue tracking and support.Excellent written and verbal communication skills, with the ability to document processes clearly for technical and non-technical audiences.

Nice to Have (Preferred Qualifications)

• Experience with SAP or other ERP platforms, particularly integrating purchasing modules (such as SAP MM) with intake or procurement orchestration tools.
• Demonstrated skill in purchasing business process design, including requirements analysis, process mapping, and configuration of purchasing workflows.
• Experience supporting procure-to-pay or source-to-pay process improvements in an enterprise environment.