IT Project Manager

Robotics Technologies; Houston (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

Robotics Technologies LLC is seeking an experienced IT Project Manager to lead ServiceNow module implementations within our Service Delivery organization. You will manage end-to-end project execution, coordinate with implementation partners and vendors, and ensure successful delivery across business and technical teams.

The ideal candidate has a proven track record delivering enterprise technology initiatives, managing third-party vendors, and guiding complex, vendor-led deployments from

Qualifications

• Proven experience delivering complex enterprise technology implementations.
• Experience managing third-party implementation vendors and system integrators.
• Experience delivering projects using Agile, Waterfall, or Hybrid methodologies.
• Strong stakeholder management and executive communication skills.
• Experience with project management tools such as MS Project, Jira, ServiceNow, AzureDevOps, or similar platforms.

Responsibilities

• Lead the implementation of ServiceNow modules and oversee full project lifecycles.
• Coordinate with IT, Security, Infrastructure, and Business stakeholders.
• Manage project planning, requirements gathering, and solution design coordination.
• Oversee configuration, integrations, testing, and UAT coordination.
• Manage vendors and partners to meet scope, schedule, budget, and quality.
• Establish governance, reporting, risk management, and stakeholder updates.
• Drive user adoption and change management with stakeholder sign-off.

Skills

Project management

Vendor management

Stakeholder communication

Agile/Waterfall/Hybrid

ServiceNow experience

Tools

MS Project

Jira

ServiceNow

Azure DevOps

Job description

Job DescriptionWe are seeking an experienced IT Project Manager to lead the implementation of multiple ServiceNow modules within our Service Delivery organization. The selected candidate will manage end-to-end project execution, coordinate with implementation partners and vendors, and ensure successful delivery across business and technical teams.

The ideal candidate will have demonstrated experience leading ServiceNow implementations, managing third-party vendors, and driving enterprise technology initiatives from requirements gathering through deployment and transition to support.

Key Responsibilities:

• Lead the implementation of ServiceNow modules, including:
  • o Business Continuity
  • o AI Control Tower
  • o Vulnerability Management
• Manage the full project lifecycle, including:
  • o Project planning
  • o Requirements gathering
  • o Solution design coordination
  • o Configuration oversight
  • o Integrations management
  • o Testing and UAT coordination
  • o Go-live and hypercare support
• Manage implementation vendors and third-party partners to ensure delivery against scope, schedule, budget, and quality objectives.
• Establish project governance, reporting, risk management, and stakeholder communication plans.
• Coordinate cross-functional teams, including IT, Security, Infrastructure, and Business stakeholders.
• Facilitate project meetings, status reviews, executive updates, and steering committee discussions.
• Track project risks, issues, dependencies, and mitigation plans.
• Ensure project deliverables align with business requirements and organizational standards.
• Drive user adoption, change management, and stakeholder sign-off activities.

Required Qualifications:

• Proven experience managing enterprise technology implementations.
• Experience managing third-party implementation vendors and system integrators.
• Experience delivering projects using Agile, Waterfall, or Hybrid methodologies.
• Strong stakeholder management and executive communication skills.
• Experience with project management tools such as MS Project, Jira, ServiceNow, AzureDevOps, or similar platforms.

Key Success Factors:

• Strong communication and leadership skills.
• Ability to work effectively with technical and business stakeholders.
• Proven success delivering complex, vendor-led implementations.
• Strong risk management, planning, and execution capabilities.
• Ability to operate in a fast-paced enterprise environment while maintaining focus on delivery outcomes.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.