IT Project Engineer: Lead Complex Client Tech Projects

Charles IT; Middletown (CT); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K plan

Paid holidays and PTO

Job summary

Charles IT is seeking an IT Project Engineer to join the Projects Team in a hands-on role delivering client-focused IT project work. You will lead technical initiatives, coordinate across clients, vendors, and internal teams, and provide escalation support throughout project lifecycles.

The role emphasizes delivering successful migrations, server builds, and ongoing optimization, with strong documentation, communication, and multitasking in a fast-paced environment.

Qualifications

• 5+ years of relevant IT project engineering experience.
• Industry certifications are a plus (MCSA, VCP, CCNA).
• Experience with ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 is bonus.
• Strong communication skills are essential.
• Able to manage multiple tasks in a fast-paced team.
• Enthusiastic about challenges in a growing company.
• Self-driven with minimal supervision.
• Excellent organizational skills and attention to detail.

Responsibilities

• Lead and execute technical projects for clients, ensuring smooth delivery from kickoff through post go-live support.
• Participate in project kickoff meetings to align on scope, timelines, expectations, and risks.
• Complete assigned tasks as outlined in client Statements of Work (SOWs).
• Provide post go-live support to stabilize and optimize client environments.
• Collaborate with third-party vendors and co-managed teams to meet project objectives.
• Maintain clear and thorough documentation of systems, tools, and project processes.
• Communicate proactively with clients and internal teams about changes, outages, and project impacts.
• Record daily time entries, expenses, and work notes in ConnectWise.
• Send weekly client-facing project status updates and participate in check-in meetings.
• Engage in team discussions, project debriefs, and continuous improvement efforts.
• Take on additional duties and responsibilities as assigned.

Skills

Communication skills

Multitasking

Project coordination

Documentation

Team collaboration

Self-motivation

Tools

ConnectWise

Cisco

Meraki

Datto

VMware

Office 365

Job description

Charles IT is seeking an IT Project Engineer to join the Projects Team in a hands-on role delivering client-focused IT project work. You will lead technical initiatives, coordinate across clients, vendors, and internal teams, and provide escalation support throughout project lifecycles.

The role emphasizes delivering successful migrations, server builds, and ongoing optimization, with strong documentation, communication, and multitasking in a fast-paced environment.