Senior Project Manager: Lead Complex IT Deployments

Computacenter; Buffalo Grove (IL); On-site; USD 120,000 - 160,000; Full time

Job summary

Computacenter is seeking a Senior Project Manager to lead customer deployment projects from initiation through delivery and closure. You will serve as primary customer contact or coordinate with a Program Manager for broader relationships, driving project-level communication and delivery with cross-functional teams across sales, engineering, production, and logistics.

The role emphasizes planning, risk and issue management, and ensuring successful delivery with a strong service orientation.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 7+ years of project management experience in data centers, IT infrastructure, technology deployment, or professional services.
• Demonstrated success managing complex, concurrent projects and leading cross‑functional teams without direct authority.
• Project management certification, such as PMP, preferred.
• Legally eligible to work in the United States.
• Strong service orientation and commitment to responsiveness, quality, accountability, and customer outcomes.
• Demonstrated ability to lead through influence, create alignment, and hold cross‑functional stakeholders accountable.
• High professionalism, business judgment, and credibility in customer and leadership interactions.
• Strong project planning, financial management, fulfillment oversight, risk management, and problem‑solving capabilities.
• Excellent written, verbal, presentation, facilitation, and relationship‑management skills.
• Ability to oversee multiple projects, orders, delivery timelines, and dependencies simultaneously.
• Ability to anticipate risks, assess business and customer impacts, and drive timely resolution.

Responsibilities

• Lead projects from initiation through delivery and closure, aligning scope, schedule, priorities, responsibilities, and outcomes.
• Serve as primary customer contact or coordinate with Program Manager for broader relationships.
• Build customer trust through professionalism, responsiveness, transparency, and follow-through.
• Lead cross‑functional teams through influence without direct reporting authority.
• Monitor orders and manage fulfillment requests, schedules, priorities, and delivery commitments.
• Maintain integrated plans covering technical approvals, production services, shipping, and readiness.
• Schedule and oversee production services and supporting documentation.
• Monitor progress with production planning teams and resolve schedule or capacity issues.
• Confirm readiness and required documentation before release, escalate material risks.
• Provide logistics, deliverable, shipment, and tracking information to customers and delivery teams.
• Monitor shipments through delivery and confirm receipt at customer site.

Skills

Cross-functional leadership

Stakeholder communication

Project management

Risk management

Delivery oversight

Financial management

Planning

Education

Bachelor’s degree

PMP certification

Tools

Project management software

Deployment management systems

Order management systems

Job description

Computacenter is seeking a Senior Project Manager to lead customer deployment projects from initiation through delivery and closure. You will serve as primary customer contact or coordinate with a Program Manager for broader relationships, driving project-level communication and delivery with cross-functional teams across sales, engineering, production, and logistics.

The role emphasizes planning, risk and issue management, and ensuring successful delivery with a strong service orientation.