IT Project Coordinator - Onsite MSP

Computer Systems Integrators, Inc.; Hauppauge (NY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Paid holidays

Professional development

Career growth

Job summary

Acture Solutions Inc. in Hauppauge, NY, is seeking an organized IT Project Assistant to join our Professional Services team.

You will coordinate project schedules, dispatch technical resources, and maintain project documents to keep initiatives on track from kickoff through completion. The ideal candidate has at least two years in project coordination, strong communication, and proficiency with CRM/PSA tools and MS Office.

Qualifications

• Minimum two years of project coordination or related IT support experience.
• Strong organizational, communication, and time management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with CRM/PSA or project management platforms.
• Basic understanding of IT infrastructure, networking, cloud or cybersecurity concepts.
• Detail-oriented with strong customer service mindset.
• Ability to work independently and across departments.

Responsibilities

• Coordinate project schedules, timelines, and documentation across multiple IT projects.
• Schedule and dispatch technical resources for project work and service calls.
• Coordinate equipment orders and deliveries with Finance, vendors, and customers.
• Maintain accurate customer information and project records in CRM/PSA.
• Prepare project kickoff docs, meeting notes, and status reports.
• Monitor milestones and communicate updates to customers and internal teams.
• Manage dispatch calendars and scheduling across departments.
• Support leadership with administrative and operational project coordination.
• Assist with invoice reconciliation and project budgets.
• Build strong relationships with internal teams, vendors, and customers while delivering service.

Skills

Project coordination

Organization

Time management

Communication

Customer service

Multitasking

MS Office

CRM/PSA tools

Team collaboration

IT basics

Education

Bachelor's degree or equivalent

Tools

ConnectWise

Autotask

HaloPSA

ServiceNow

Job description

Acture Solutions Inc. in Hauppauge, NY, is seeking an organized IT Project Assistant to join our Professional Services team.

You will coordinate project schedules, dispatch technical resources, and maintain project documents to keep initiatives on track from kickoff through completion. The ideal candidate has at least two years in project coordination, strong communication, and proficiency with CRM/PSA tools and MS Office.