IT Program Coordinator I

Texas A&M University; College Station (TX); On-site; USD 50,000 - 61,000; Full time

Job summary

Texas A&M University in College Station is seeking an IT Program Coordinator I to plan, develop, and support technology programs, coordinating with IT leaders, engineers, vendors, and participants to ensure successful program delivery on campus and beyond.

The role emphasizes setting goals, managing projects, documenting requirements, and collaborating with multiple stakeholders. A bachelor’s degree and at least two years of related experience are required, with periodic travel expected.

Qualifications

• Bachelor’s degree—or an equivalent combination of education and experience.
• At least two years of related professional experience.

Responsibilities

• Program Planning & Development: Partner with IT leadership to plan, implement, and evaluate technology programs.
• Help define goals, projects, policies, and procedures - while troubleshooting and researching solutions.
• Collaborate with directors to create and expand new initiatives.
• Assess client needs by mapping current and future business processes through technology.
• Support engineering‑related projects.
• Follow up with clients and stakeholders, including occasional travel.
• Documentation & Record Management: Maintain program documentation and membership records.
• Prepare reports, meeting agendas, and detailed meeting minutes.
• Document business processes, functional requirements, and technical specifications.
• Track circuit installations, changes, and disconnects.
• Stakeholder Engagement: Coordinate and facilitate meetings, including off‑site sessions.
• Support training efforts with materials, maps, and end‑user documentation.
• Create and distribute newsletters for program members.
• Schedule communications and invitations with timely, relevant information.
• Procurement & Vendor Coordination: Manage vendor quotes and contract renewals.
• Create web documentation and process product‑receiving records.
• Training & Professional Development: Participate in ongoing training and professional growth opportunities.

Skills

Networking

Project management

Vendor relations

Education

Bachelor’s degree or equivalent

Job description

Job Title: IT Program Coordinator I, Agency: Texas A&M University Department Technology Services - Research and Education Network, Proposed Minimum Salary: $4,583.34 monthly, Job Location: College Station, Texas, Job Type: Staff

Job Description

Connecting People, Technology, and Impact. Are you energized by bringing programs to life, building strong stakeholder relationships, and using technology to solve real‑world problems? Join our team as an IT Program Coordinator I, where you’ll play a key role in planning, developing, and supporting innovative technology‑driven programs that make a lasting impact. In this role, you’ll collaborate with IT leaders, engineers, vendors, and program participants to ensure seamless coordination, clear communication, and successful program delivery - both on campus and beyond.

How You Will Contribute

• Program Planning & Development: Partner with IT leadership to plan, implement, and evaluate technology programs.
• Help define goals, projects, policies, and procedures - while troubleshooting and researching solutions.
• Collaborate with directors to create and expand new initiatives.
• Assess client needs by mapping current and future business processes through technology.
• Support engineering‑related projects.
• Follow up with clients and stakeholders, including occasional travel.
• Documentation & Record Management: Maintain program documentation and membership records.
• Prepare reports, meeting agendas, and detailed meeting minutes.
• Document business processes, functional requirements, and technical specifications.
• Track circuit installations, changes, and disconnects.
• Stakeholder Engagement: Coordinate and facilitate meetings, including off‑site sessions.
• Support training efforts with materials, maps, and end‑user documentation.
• Create and distribute newsletters for program members.
• Schedule communications and invitations with timely, relevant information.
• Procurement & Vendor Coordination: Manage vendor quotes and contract renewals.
• Create web documentation and process product‑receiving records.
• Training & Professional Development: Participate in ongoing training and professional growth opportunities.
• And of course - support additional initiatives as needed.

Required Qualifications

• Bachelor’s degree—or an equivalent combination of education and experience.
• At least two years of related professional experience.

Preferred Qualifications

• Two years of networking experience.
• Two years of project management experience.
• Two years of customer or vendor relationship management experience.

Skills That Set You Apart

• Strong interpersonal and collaborative skills.
• Ability to juggle multiple priorities with confidence and clarity.
• Analytical thinking with excellent organizational skills.
• Proficiency with word processing, spreadsheets, and databases.
• Familiarity with document repositories (e.g., Laserfiche or similar).
• Knowledge of ITIL or IT service management practices.

Work Environment & Expectations

Regular computer and phone use.

Ability to travel independently (approximately 10-15%).

Occasional work outside standard business hours—including evenings or weekends—to support technology services.

This is a security‑sensitive position requiring compliance with applicable state, federal, and university policies. Export‑control authorization is required prior to employment.

Physical Requirements: Ability to travel independently to other and/or remote locations by driving and/or flying on commercial airlines. Other Requirements and Factors: This position may require up to 10-15% or more travel. This position is security sensitive and is restricted to U.S. citizens only. This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules and procedures. All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements. This role may require working outside of standard office hours, including evenings, weekends, and holidays, to support the demands of technology services and ensure the seamless operation of essential systems. Export Control: This position will require export‑control authorization prior to starting employment.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer

The Texas A&M University System is one of the largest systems of higher education in the nation, with a statewide network of twelve universities, eight state agencies, a comprehensive health science center, Texas A&M-Fort Worth and Texas A&M-RELLIS. The A&M System is committed to providing an educational and work environment that is conducive to the personal and professional development of each employee. Each member institution provides equal opportunity and access to all students, employees and prospective employees.

External Applicants - Applicants not currently employed by a Texas A&M System member may Search Postings and apply for positions within one or more A&M System members by selecting the job posting. Internal Applicants - This site lists job postings throughout The Texas A&M University System. It is intended for applicants not currently employed by a member of the system. Current employees should apply for jobs on the Internal Career site. The Texas A&M System is an Equal Opportunity/ Veterans/ Disability Employer.